ServiceNow Technical Lead Consultant

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We are looking for a servicenow Technical Consultant with below expertise:

• Has domain knowledge in ServiceNow and Platform best practices
• Is proficiency in the ServiceNow technology and has experience with the related supporting capabilities
• Has a good understanding of the ServiceNow cloud architecture as well as the Roche integration services based on Mulesoft
• Experience with Service Now modules such as Incident Management, Problem Management, Change Management, Asset Management, and CMDB
• Strong experience with JavaScript, AngularJS, HTML, CSS, and REST APIs
• Is passionate about learning, sharing, and further developing “best practices” and embed it as “next practice” to achieve greater impact
• Lives the Agile / SCRUM methodology and mindset
• Exhibits servant leadership behavior, self-aware leader and a flexible team-player
• Ability to work in a team environment and collaborate effectively with business analysts, developers, and other stakeholders
• Possesses a combination of analytical thinking, hands-on problem solving, and a customer-service mindset
• Is capable of out-of-the-box thinking paired with the view of the “Big Picture” to "connect the dots"
• Can challenge requirements in a constructive way to contribute to the goal of reducing maintenance efforts and ensuring upgradability by keeping complexity and customization to a minimum
• ServiceNow Certification is a plus
  
  

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.