Site IT Manager

Job Description

The IT Manager at Sanand is responsible for all IT applications and services on-site, including planning, implementation and support of all IT systems and physical infrastructure. In addition he will be responsible for Managing PDC operations / NSC / Customer relationship Center ( CRC ) and Chennai plant related operations. The position requires strong leadership and technical skills, off-hour, weekend, and holiday coverage as required by the business needs.

The Plant IT manager supervise teams of GSR, agency, and purchased service resources. The position is matrixed to ISIT IMG General Manager, with a dotted line report to the resident Plant Manager. The Plant IT Manager is expected to interact directly with business partners at all levels, including both hourly and salaried employees, vendors, and others, including plant management and Manufacturing directors as required.

Responsibilities

• “Run and Protect” all IT services at the site, including data centers, network equipment, servers, PCs, mobile devices, and applications. These devices include UPS, Power Distribution Units, fire alarm systems, Cisco switches/routers, load balancers, access points, Windows/Linux servers, ESX servers, Windows/Mac OS devices, DXDs, Process Control Boards, Cisco IP/iPhone/android phones along with off the shelf, Ford, and some local applications.
• Support major business and IT initiatives such as New Model Program launches, hardware/infrastructure/application upgrades, facility changes, IIOT and end user productivity launches. Develop plans to meet critical timing, rollout/rollback/contingency plans and minimize any impact.
• Manage development of self and team, including technical, leadership skill development and goal setting, and building team succession plans
• Ensure compliance with industry regulations and company policies related to IT security and data management. Ensure the security of IT systems and data, implementing necessary backup and recovery processes.
• Develop and manage the IT budget, ensuring cost-effective solutions are implemented.
• Monitor overall system performance and troubleshoot issues proactively.
• Evaluate and recommend innovative technologies to improve efficiency and productivity. Collaborate with other departments to determine technology needs and provide solutions.
• Maintain healthy relationship between IT teams and other cross functional teams of the plant & plant management.
• Act as a liaison between site operations and corporate IT teams.
  
  
  

Qualifications

Education:

• Bachelor's degree or equivalent qualification in a technical discipline
• Master's degree work in a related technical field is desirable.
  
  
  

Work Experience: 10+ years

Technical Skills:

• Cloud (GCP) / Server / Network Certifications preferred
• ITIL / ITSM – Incident, Problem, Change, Capacity, and availability Management
• Exposure to Data center infrastructure and operations
• Project Management tools
• Network topology, Network device management understanding, IT Cabling Knowledge & Plant networks: OA, MPN and CPN.
  
  
  

Functional Skills:

• Creative / out of the box thinking and quickly developing approaches to problems and recommending actions to management.
• Solid understanding of business processes and IT systems/processes. Functional business knowledge of Manufacturing, MP&L
• Ability to balance numerous projects and requests
• Ability to drive to root cause and work to develop monitoring/preventative measures.
• Work efficiently and effectively with diverse, cross functional teams under stressful circumstances
  
  
  

Preferred experience:

• Experience of IT infrastructure and applications infrastructure supported in a complex manufacturing environment with preference to the automotive industry.
• Program/Project management utilizing project delivery tools and techniques.
• Experience of working within a large cross-functional organization.
• Previous plant IT manager or manufacturing operations experience will be PLUS.
• Previous working experience with non-IT functions: manufacturing, HR, facilities, finance, purchasing etc.
  
  
  

Behavioral/Leadership Skills:

• Strong interpersonal and conflict management skills
• Ability to motivate and influence team members in a cross-functional multi-region setting.
• Maturity in dealing with all levels of business and IT management including directors and senior management.