SiteOps Software Engineer

Overview

As a Fortune 500 global technology distributor operating in over 100 countries, TD SYNNEX connects the world's leading technology vendors with thousands of partners and customers. With over 22,000 employees globally, we support large-scale digital platforms that are critical to daily business operations.

The Site Operations (SiteOps) team focuses on platform stability, reliability, and operational excellence, ensuring that existing systems run smoothly and issues are resolved quickly and effectively.

About The Role

As a SiteOps Software Engineer, your primary responsibility will be investigating, fixing, and preventing issues in existing production systems. This role is focused on resolving platform defects and removing technical debt.

You will work on bugs, incidents, and platform stability improvements, partnering closely with Development, DevOps, and Architecture teams to ensure reliable, high-quality systems. This role is ideal for an engineer who enjoys problem-solving, root-cause analysis, and working close to production environments.

What You'll Do

• Investigate and resolve production bugs and incidents across existing platforms
• Analyse root causes and implement permanent fixes to prevent recurrence
• Work with architects and senior engineers to define technical solutions for defects
• Build, test, and deploy fixes in line with engineering and operational standards
• Create and execute unit, integration, and regression tests related to bug fixes
• Participate in code reviews with a focus on quality, stability, and maintainability
• Support incident resolution in collaboration with SiteOps, DevOps, Security, and Development teams
• Improve monitoring, logging, and operational practices to reduce future incidents
• Contribute to documentation and operational knowledge sharing
  
  

• 3-5 years experience supporting or developing existing web applications using C# / .NET
• Strong understanding of C# (.NET Framework), ASP.NET MVC, and REST APIs
• Experience working with production incidents and defect resolution
• Good understanding of microservices-based systems
• Familiarity with Docker and Kubernetes (operational level)
• Experience with testing practices related to bug fixing and regression prevention
• Comfortable working in incident-driven environments
• Fluent in English
  
  

• Experience in SiteOps, SRE, or Production Support roles
• Exposure to observability and logging tools (e.g. Dynatrace, AppInsights, New Relic)
• ITIL or incident management experience
• Experience working in distributed, international teams
  
  

We provide competitive compensation with annual salary reviews.

We value continuous learning and provide a clear progression plan.

Hybrid work (3 days at the office per week)

We provide comprehensive benefits including, paid leave, retirement plans, and more.

Key Skills

Agile Scrum Development, Code Reviews, Collaborating, Customer Service, Engineering Instruments and Tools, Microsoft .NET, Programming Languages, Solutions Development, Technical skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
  
  

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!