Hyderabad, Telangana, India
Information Technology
Contract
BlitzenX
Overview
Job Summary
We are seeking a detail-oriented and experienced SmartComm Business Analyst to join our team. The ideal candidate will have a deep understanding of document generation and communications platforms, particularly Smart Communications (SmartComm), and will be responsible for analyzing business requirements, designing solutions, and supporting the implementation of communication templates across various business functions.
Key Responsibilities
We are seeking a detail-oriented and experienced SmartComm Business Analyst to join our team. The ideal candidate will have a deep understanding of document generation and communications platforms, particularly Smart Communications (SmartComm), and will be responsible for analyzing business requirements, designing solutions, and supporting the implementation of communication templates across various business functions.
Key Responsibilities
- Gather, analyze, and document business requirements related to customer communications using SmartComm.
- Translate business needs into functional specifications and user stories.
- Collaborate with business users, developers, and QA teams to design and test SmartComm templates and workflows.
- Define data mappings and support integration efforts with core systems (e.g., Salesforce, Guidewire, etc.).
- Conduct gap analysis and propose efficient, scalable communication solutions.
- Assist in the design of interactive and batch communications (IC, DOC1, Batch processes).
- Coordinate UAT activities and support end-user training and documentation.
- Participate in Agile ceremonies including sprint planning, backlog grooming, and daily stand-ups.
- Work closely with SmartComm configuration/development teams to ensure alignment with business goals.
- Monitor and optimize SmartComm performance, usage, and adoption.
- Bachelor's degree in Business, Information Technology, or a related field.
- 4+ years of experience as a Business Analyst, with at least 2 years working directly with Smart Communications (SmartComm).
- Strong understanding of SmartComm features such as Template Editor, Communications Designer, and Data Modeler.
- Familiarity with XML, JSON, and data transformation.
- Experience with customer communications in regulated industries (insurance, banking, healthcare) is preferred.
- Strong communication, presentation, and stakeholder management skills.
- Experience working in Agile/Scrum environments.
- Knowledge of related platforms (Salesforce, Guidewire, etc.) is a plus.
- SmartComm certification (if available).
- Hands-on experience with SmartComm integrations and APIs.
- Familiarity with CCM (Customer Communications Management) best practices.
- Proficiency in using tools such as JIRA, Confluence, Visio, and Microsoft Office.
Similar Jobs
View All
4 Hours ago
Data Analyst (Kannada Speakers)
AI & Machine Learning Advancement
- 1 - 20 Yrs
- Karnataka, India
For thousands of years, maps have provided humans with the knowledge they need to make decisions. As a Maps Evaluator, you will have the opportunity to provide ground truth for your town, city or country.
At Peroptyx, we are looking for Data Ana...
10 Hours ago
Data Analyst (Marathi Speakers)
AI & Machine Learning Advancement
- 1 - 20 Yrs
- India, Pune
For thousands of years, maps have provided humans with the knowledge they need to make decisions. As a Maps Evaluator, you will have the opportunity to provide ground truth for your town, city or country.
At Peroptyx, we are looking for Data...
10 Hours ago
Data Analyst (Telugu Speakers)
AI & Machine Learning Advancement
- 1 - 20 Yrs
- Andhra Pradesh, Telangana, India
For thousands of years, maps have provided humans with the knowledge they need to make decisions. As a Maps Evaluator, you will have the opportunity to provide ground truth for your town, city or country.
At Peroptyx, we are looking for Data Ana...
1 Day ago
Java Developer – Payments Domain
Information Technology
- 4 - 7 Yrs
- Mumbai (All Areas)
We are hiring Java Developers with 4–6 years of hands-on experience in backend development, particularly within the Payments or FinTech domain. The ideal candidate should possess a strong foundation in Java technologies and be capable of working in a...
1 Day ago
SAP Functional Architect
Information Technology
- 40,00,000 - 45,00,000 INR - Annual
- 12 - 15 Yrs
- Bangalore, Chennai
We are seeking an experienced SAP Pre-Sales Architect with a strong functional background and deep expertise in at least one SAP functional area. The ideal candidate will have extensive knowledge of cross-module integrations and a proven track record...
1 Day ago
Senior React Native Developer
Information Technology
- 7 - 12 Yrs
- Jaipur
The NineHertz is on the lookout for a Senior React Native Developer who is passionate about mobile app development and thrives in a fast-paced environment. This is a fantastic opportunity to work with a dynamic team, drive innovation, and help delive...
1 Day ago
Senior Data & AI Analytics Engineer (Remote)
AI & Machine Learning Advancement
- 18,00,000 - 24,00,000 INR - Annual
- 5 - 8 Yrs
- Pune
Job Ref: NT-DAAI-003
Experience: 5–8 years
Client: A prestigious AI-first tech company
Notice: Early joiners preferred (Immediate- 30 days)
We are hiring on behalf of a prestigious AI-first technology client for a Senior Data & AI Analytics En...
1 Day ago
AI Engineering Manager (Remote)
Information Technology
- 40,00,000 - 50,00,000 INR - Annual
- 10 - 15 Yrs
- Pune
Experience: 10 to 15 years
Location: Remote
Notice Period: Immediate to 30 days preferred
Client: Leading mid-sized firm specializing in AI-driven solutions
Overview:
We are looking for an AI Engineering Manager to lead a dynamic team of ...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in