Software Engineer - Service Management

About the role:

We are seeking a skilled ServiceNow Developer to join our team. The ideal candidate will be responsible for designing, developing, and implementing solutions within the ServiceNow platform. This role requires a deep understanding of ServiceNow modules, workflows, and integrations.

What You'll do:

• Develop and customize ServiceNow applications and modules.
• Create and maintain ServiceNow workflows, business rules, UI policies, and client scripts.
• Integrate ServiceNow with other enterprise systems using APIs and web services.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Perform system testing and debugging to ensure optimal functionality.
• Provide technical support and troubleshooting for ServiceNow-related issues.
• Stay updated with the latest ServiceNow features and best practices.
  
  

What you'll need:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven 2-4 yrs experience as a ServiceNow Developer or similar role.
• Strong knowledge of ServiceNow modules such as Incident Management, Change Management, and Service Catalog.
• Knowledge on ITOM, CMDB, SAM/HAM and HRSD, good to have.
• Proficiency in JavaScript, HTML, CSS, and other web technologies.
• Experience with REST and SOAP APIs for integration.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
  
  

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:100478

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