Software Engineer, Fullstack (Meetings)

Overview

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.

We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

Dialpad is seeking a talented and experienced Software Engineer to join the Meetings team, which builds best-in-class Meetings applications, reporting to the Meetings Engineering Manager. The ideal candidate is a self-starter with a strong desire to deliver a high-quality, high-performance, scalable, full-stack application using modern technologies, willing to make an impact while contributing to a highly impactful and strategic team.

Dialpad’s Meetings team owns end to end meetings experience to deliver impactful and powerful end-user-facing experiences that allow Dialpad customers to make data-driven business decisions in a collaborative way. Meetings happen on the WebRTC stack and are completely cloud-based with no On-Prem requirements for the customers. Our teams are highly collaborative and comprise cross-disciplinary professionals, including Product Managers, Designers, QA specialists, and Engineers specializing in Data Engineering, Data Science, and Telephony.

Your role

We are seeking a talented and experienced Full Stack Engineer who is passionate about building high-quality, scalable web & desktop native applications using modern frontend and backend technologies. You will own significant features end-to-end and tackle technical hurdles, and enrich the team through your engineering experience, including mentorship of junior engineers. You will guide projects with multiple engineers collaborating to deliver major features. You will work jointly in a cross-functional team, including working closely with Product Managers in advocating for technical initiatives for the team.

This position reports to our Engineering Manager, who is based in Bangalore, and has the opportunity to be based in our Bangalore, India office.

What You’ll Do

• Develop and maintain web & desktop applications using modern technologies.
• Write clean, modular, and maintainable code using best practices along with unit tests.
• Participate in code reviews to ensure code quality, maintainability, and scalability.
• Ensure features are shipped on time and to the highest quality standards.
• Take up on-call activities to support and resolve the issues coming from the QA and the Customers
• Be responsible for deploying the new releases on a weekly release cadence
• Collaborate with cross-functional teams to build and use common components and practices across Dialpad products
• Mentor junior engineers and help them grow their skills and expertise.
  
  

• 3-6 years of experience in Full-stack software engineering.
• Strong experience with Python, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GCP, or other cloud infrastructures etc.
• Experience with the usage of Cloud Infrastructure.
• Experience with building reusable and modular components, both frontend and backend.
• Experience with mentoring junior engineers and helping them grow their skills.
• Experience with Agile development methodologies.
• Strong debugging and troubleshooting skills.
• Strong communication and collaboration skills.
  
  

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.