Software Engineer II - Salesforce Engineer

Overview

  You Lead the Way. We’ve Got Your Back.  

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.  

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our  company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.  

Join Team Amex and let's lead the way together.  

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.  

Responsibilities  

We are looking for engineers with a strong foundation, which you can demonstrate through a combination of formal education, self-learning, own projects or a formal working experience. If you are not willing to learn and write code, then this is not the job for you.   

• Develop and implement Salesforce declarative solutions, customizations, applications, extensions and integrations to deliver solutions that impact multiple platforms and products  

• Accountable for Salesforce technical delivery - Build, System Testing handover/co-ordination, technical documentation and deployment activities.  

• Play lead in reviewing Epics/User-stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity and work closely with Scrum Master to finalize Sprint scope.  

• Ability to analyze /identify gaps in functional/business requirements, discuss with functional and client product owners on required changes that aligns with Salesforce product stack and architecture  

• Ability to effectively debug and resolve technical issues and/or defects which may be reported as a result of faults in the production system.  

• Develop end to end Salesforce solutions using Configuration and customization using Flows,APEX Class, Triggers, LWC etc.,  

• Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Github Actions and ANT  

• Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.  

• Build Proof of Concepts and lead the team in extending concepts to Enterprise Systems.  

• Manage risks and issues as well as cross dependencies with other teams. Communicate effectively with internal teams and client to address technical design and functional gaps.  

• Partner with stakeholders to continuously upgrade Enterprise platforms as per industry standards and Technology stack latest offerings  

• Harness the opportunities to build Intellectual Property within the team and for the enterprise.  

Minimum Qualifications  

• BS degree or higher in computer science or related discipline  

• 3+ years of Salesforce Developer Experience  

• Knowledge of development frameworks, design patterns and agile practices  

• Hands on Experience in Apex, Lightning Web Components, JavaScript, JavaScript based frameworks like React/Angular, and UI Frameworks  

• Strong knowledge and prior experience in implementing Sales cloud, Service cloud and SFDX  

• Highly collaborative with exceptional leadership/soft skills  

• Ability to craft simple, elegant, and comprehensive solutions  

• Proficient oral and written communication skills  

• Ability to effectively communicate with internal and external business partners  

• Strong problem-solving skills and a desire to learn through experience  

• Excellent collaboration in a team environment and comfortable in group based working sessions.  

• Aptitude for learning and applying programming concepts  

• Working experience as part of an Agile team.  

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities