Software Engineer II, Backend

About Us

Skit.ai is the pioneer Conversational AI company transforming collections with omnichannel GenAI-powered assistants. Skit.ai’s Collection Orchestration Platform, the world’s first solution, streamlines collection conversations by syncing channels and accounts. Skit.ai’s Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions, enhance customer experiences, and boost bottom lines for enterprises. Skit.ai has received several awards and recognitions, including the BIG AI Excellence Award 2024, Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, and Disruptive Technology of the Year 2022 by CCW. Skit.ai is headquartered in New York City, NY. Visit https://skit.ai/

Job Title: Software Engineer II, Backend

Location: Bangalore (100% WFO)

Work Type: Full-time

Responsibilities

• Design and develop highly available, reliable, secure and fault-tolerant systems.
• Able to take responsibility for multiple services maintained by the team.
• Own and improve product reliability by collaborating with Tech stakeholders.
• Contribute to engineering efforts from planning to execution and delivery to solve complex engineering problems.
• Manage individual priorities, deadlines, and deliverables.
• Provide Level 2 technical support to address incidents & escalations.
  
  

Requirements

• Proven ability to design, develop and manage microservices at scale.
• Proven ability to handle incidents & escalations of complex technical issues.
• Willingness to cross-team/role boundaries and work with other teams/other roles.
• Willingness to learn and experiment with new languages and technologies.
  
  

Experience

• 1+ year of overall work experience.
• Previous experience working in Enterprise SaaS is a plus.
  
  

Qualifications

• Minimum qualification: Bachelor’s degree in Engineering.
  
  

Technical

• Understanding of Computer Science fundamentals, using them to effectively design and develop microservices at scale.
• Hands-on experience developing microservices in Python / Golang is preferrable.
• Hands-on experience working with RDBMS like PostgreSQL.
• Experience working with gRPC is a plus.
• Experience working with container platforms like Docker, Kubernetes is a plus.