Software Engineer Lead Consultant

Overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Software Engineer Lead Consultant architects and designs their digital products using modern tools, technologies, frameworks, and systems. They apply a systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software. They own and manage running their application in production, and ultimately becomes accountable for the success of their digital products through achieving KPIs.

Role Summary

We are seeking a Senior TIBCO Administrator with strong production support, troubleshooting, and team lead experience to own and support mission-critical integration platforms built on TIBCO BusinessWorks, EMS, and Java.

The role requires deep hands-on expertise, incident leadership, and mentoring of L1/L2 teams.

Key Responsibilities

• Act as SME for TIBCO Admin, Hawk, RV, BW, EMS, and related middleware platforms
• Team Management experience.
• Lead resolution of P1/P2 production incidents and conduct detailed RCA
• Installation, Administration, and support of TIBCO BW (5.x), EMS, Admin / RV/ Hawk
• Perform JVM, performance, and capacity tuning (FlowLimit, MaxJobs, heap, GC)
• Troubleshoot complex issues involving messaging, transactions, threading, and memory
• Lead incident bridges, ensure clear communication, and drive closure
• Mentor and guide L1/L2 support teams, review escalations and RCA quality
• Define and improve operational processes, runbooks, and monitoring
• Coordinate with application, infrastructure, security, and vendor (TIBCO) teams
• Monitoring tools (Datadog, Splunk, Grafana)
• Core Java Experience will be added advantage
  
  

• 8+ years of experience in TIBCO Administration / Production Support
• Strong hands-on expertise in:
• TIBCO BusinessWorks (BW 5.x / BW 6.x)
• TIBCO EMS
• TIBCO Admin / RV / Hawk
• Strong Java & JVM fundamentals
• Thread dumps (jstack), heap dumps (jmap), GC analysis
• Experience with Linux/Unix environments
• Proven experience in L3 support and incident management
• Team lead / mentoring experience in 24×7 production environments
  
  

• Experience with Kafka or API platforms (Apigee, Gravitee)
• Tibco Silver Fabric Knowledge
  
  

DevOps, Java, Jenkins (Software), TIBCO (Software)

Shift Time

Recruiter Info

Yateesh B G

ybgaa@allstate.com

About Allstate

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.