Software Engineer (Python/AWS)

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

Software Engineer designs, develops, tests, and maintains the NICE CXone software platform. Key responsibilities include all tiers of the NICE CXone technology, including (but not limited to) design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. The Software Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems.

How will you make an impact?

• Able to articulate and demonstrate awareness of software design principles and patterns for new features by defining an implementation plan that includes schedule, priorities, dependencies and deliverables
• Demonstrates ability to write efficient code for handling inter-process communications.
• Develop according to specific requirements with awareness of scalability, hardware capabilities, cross-environment and platform implications.
• Contribute to the creation and review of HLD and LLD documents.
• Work as a member of an agile team to enhance and improve software written in Java
• Solve routine problems related to features using the company tools and processes.
• Deliver high-quality software on time.
• Develop, optimize, and maintain SaaS applications with multi-tenant architecture.
• Troubleshoot and debug complex software issues efficiently.
• Ensure scalability, security, and reliability of applications.
• Attend meetings and training as required.
• Likes working as a team and sharing knowledge with peers

Have you got what it takes?

• BE or ME in Computer Science or related degree.
• 8+ years’ experience in software development
• Experience in use of multiple LLM models.
• Strong knowledge of Python
• Strong knowledge of working and developing Microservices
• Good hands-on experience in SQL
• Excellent communication skills
• Excellent problem-solving skills
• Hands-on experience with AWS Services
• Open to learn new tech stack as needed.
• Working knowledge of unit testing.
• Working knowledge of object-oriented software design.
• Desire to work in a fast-paced environment.
• Desire of self-growth and personal improvement

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the mark et leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Reporting into: Tech Manager
Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.