Software QA Engineer

Overview

The Lifecycle Innovation and Optimization (LIO) team is a dynamic group of people working on big transformational, highly visible initiatives and acquired company integrations. The Cisco.com Engineering team within the LIO organization is leading the charge on crafting a first-in-class digital experience for our customers and partners as they interact with our flagship corporate Cisco.com website, which is the largest and most visited digital platform supporting all stages of the lifecycle. We are at the epicenter of developing modern, cloud-native technologies, integrating various artificial intelligence tools & LLM models that allow us to stay agile and adaptable in a constantly evolving market. Pioneers in our field, Cisco.com Engineering team enables customers and partners to maximize value with a simple, unified Cisco experience, driving accelerated time to impact. Join us and be a part of this exciting, ground-breaking journey.

Your Impact

As software quality assurance (QA) engineer, you will ensure software quality throughout the development lifecycle by creating test plans, executing various tests, and documenting defects to meet user expectations and project standards. You will utilize both manual and automated testing methods along with modern AI concepts/tools and techniques to create more efficient and intelligent testing processes.

Key Responsibilities

• Review requirements, develop test plan & test cases, identify risks, collaborate with developers to fix defects , and provide feedback on usability and functionality
• Design, write, and maintain automated test scripts for various types of testing, including functional, regression, performance, and API testing
• Utilize AI and Machine Learning (ML) techniques to enhance test automation, such as generating test cases, predicting potential defects, or updating test code for user interface changes
• Build, maintain, and optimize scalable, reusable test automation frameworks and tools like Selenium, Playwright or Cucumber using scripting languages like Python, Java, or JavaScript
• Integrate automated tests into Continuous Integration/Continuous Deployment (CI/CD) pipelines to provide rapid feedback to developers and accelerate release cycles
• Accurately identify, document, and track software defects and work with development teams to ensure timely resolution
• Create and execute test cases to assess the performance, scalability , and stability of the application
• Reporting and analysis: Analyze test results, conduct root cause analysis for recurring issues, and report quality metrics to program teams
• Work with product managers, engineering teams, and other QA professionals to define testing strategies and ensure comprehensive test coverage
  
  

• A bachelor's or master's degree in Computer Science, Engineering, or a related technical field with 5+ years of QA experience
• 3+ years of experience testing Adobe Experience Manager (AEM), including AEM Sites and Assets and web technologies, and industry-standard test automation tools and frameworks, like Selenium, Cypress, Playwright
• Familiarity with Content Management System (CMS) concepts such as components, templates, and personalization in AEM.
• Proficiency in one or more programming or scripting languages, such as Python, Java, or JavaScript.
• Familiarity with AI and ML concepts, and experience working with generative AI/LLMs (GitHub copilot/Cursor/Windsurf ) and Model Context Protocol (MCP) for test creation and integration
• Hands-on experience with CI/CD tools such as Jenkins, GitLab, or GitHub Actions, and project tracking tools like Jira
• A solid understanding of QA methodologies, testing types, and the Software Development Life Cycle (SDLC) in an Agile environment/ Scrum practices
  
  

• Strong analytical, problem-solving, and debugging skills with exceptional attention to detail.
• Excellent verbal and written communication skills for documenting test plans and collaborating with cross-functional teams
• Ability to thrive in a fast-paced, rapidly changing development environment
  
  

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.