Specialist IS Business Analyst – Veeva Vault Client Engagement Lead

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Specialist IS Business Analyst – Veeva Vault Client Engagement Lead

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for developing and maintaining the Veeva Vault system and its related applications. This role involves defining the vision, creating roadmaps, and ensuring that IT strategies align with business goals. The role will be working closely with collaborators to understand requirements, develop architectural blueprints, and ensure that solutions are scalable, secure, and aligned with enterprise standards. The role will be involved in defining the Veeva Vault system strategy, guiding technology decisions, and ensuring that all implementations adhere to established architectural principles, Veeva’s and Industry’s standard methodologies.

Roles & Responsibilities:

• Develop and maintain the enterprise architecture vision and strategy, ensuring alignment with business objectives, in Amgen RIM system

• Responsible for fostering platform reliability and efficiency through streamlined release management & execution and establishing consistent DevOps & CI/CD framework

• Accountable for designing and building customizations & configurations on the Platform as per the business needs including, creating custom objects, fields, workflows and SDKs

• Responsible for strategizing Platform Integrations while adhering to consistent integration standards and patterns, designing integration workflows, building connectors, centralizing build & run and implementing consistent DevOps model for integrations

• Identify and mitigate architectural risks, ensuring that the platform is scalable, secure, and resilient

• Maintain comprehensive documentation of the platform architecture, including principles, standards, user guides, and models

• Drive continuous improvement in the architecture by finding opportunities for innovation and efficiency

• Work with collaborators to gather and analyze requirements, ensuring that solutions meet both business and technical needs

• Perform impact assessments, clearly define AS-IS and TO-BE states, and recommend platform upgrades in accordance with the new features and functionalities released by Veeva

• Design platform architecture that can scale to meet growing business needs and performance demands

• Develop and maintain logical, physical, and conceptual data models to support business needs

• Establish and implement data standards, governance policies, and best practices

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master’s degree with 4 - 6 years of experience in Computer Science, IT or related field OR

• Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field OR

• Diploma with 10 - 12 years of experience in Computer Science, IT or related field

Must-Have Skills:

• Solid understanding of Veeva’s Vault and its modules\applications

• 6–8-year Global Pharmaceutical experience

• Solid understanding of pharmaceutical regulatory business processes like health agency submissions

• Experienced in pharmaceutical regulations and specifications

• Team\People management experience

• Experienced in GxP process

• Experience with system integration and IT infrastructure

• Experience working in agile methodology, including Product Teams and Product Development models

• Proficiency in designing scalable, secure, and cost-effective solutions.

Good-to-Have Skills:

• Strong solution design and problem-solving skills

• Solid understanding of technology, function, or platform

• Experience in developing differentiated and deliverable solutions

• Ability to analyze client requirements and translate them into solutions

• Knowledge of Platform and Data Governance

Professional Certifications:

• Veeva Vault Platform Administrator (mandatory)

• SAFe – DevOps Practitioner (mandatory)

• SAFe for teams (preferred)

Soft Skills:

• Should be able convert business requirements into technical requirements

• Excellent critical-thinking and problem-solving skills

• Good communication and collaboration skills

• Proven awareness of how to function in a team setting

• Proven awareness of presentation skills

Shift Information:

This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.