
Overview
Technical Skills Required:
- Strong knowledge of Azure Stack Hub architecture, administration, and troubleshooting
- Experience in cloud service provisioning, capacity planning, and incident response
- Familiarity with Microsoft security frameworks, ISO 27001 compliance, and SOC monitoring
- Proficiency in PowerShell scripting for automation
Key Responsibilities:
Operational Support:
∙Perform daily health checks, status updates, and capacity monitoring of Azure Stack Hub.
∙Manage software updates, patches, and hotfixes in accordance with Microsoft’s service
guidelines.
∙Oversee secret rotation and antivirus management, ensuring compliance with security best
practices.
∙Monitor and respond to security alerts from the SIEM solution in collaboration with the
Security Operations Centre (SOC).
∙Maintain log management and reporting in line with internal policies.
Provisioning & Capacity Management:
∙Onboard new tenants and manage customer subscriptions, quotas, and plans.
∙Monitor storage, compute, and network capacity, generating monthly reports.
∙Support data reclamation efforts and ensure efficient resource utilization.
Change & Incident Management:
∙Implement and document changes as per ISO 27001 compliance requirements.
∙Respond to and resolve incidents per SLA timelines, escalating to Lenovo Managed Services
(LMS) or Microsoft as necessary.
∙Participate in business continuity and disaster recovery exercises.
Service Management & Compliance:
∙Conduct monthly and quarterly service reviews with internal teams and external vendors.
∙Provide support for ISO audits and PEN testing activities.
∙Maintain SSL certificate renewals and oversee backup and restore operations.
∙Assist in troubleshooting API-related billing issues.
Future Service Support & Innovation:
∙Work with stakeholders to evaluate and deploy new Azure Stack Hub features.
∙Support testing and integration of new marketplace items and service offerings.
∙Assist with planning and implementation of Azure App Services, Kubernetes, and other
advanced Azure functionalities.
Required Qualifications & Skills:
∙Education: Bachelor's degree in Information Technology, Computer Science, or a related
field (or equivalent experience).
∙Experience: Minimum 3-5 years of experience in Azure Stack Hub administration, cloud
operations, or a related role.
∙Certifications: Azure Stack Hub Operator Certification (preferred) or equivalent Microsoft
Azure certifications.
∙Technical Skills:
oStrong knowledge of Azure Stack Hub architecture, administration, and
troubleshooting.
oExperience with cloud service provisioning, capacity planning, and incident response.
oFamiliarity with Microsoft security frameworks, ISO 27001 compliance, and SOC
monitoring.
oProficiency in PowerShell scripting for automation.
∙Soft Skills:
oStrong problem-solving and analytical skills.
oExcellent communication and stakeholder management abilities.
oAbility to work independently and collaboratively in a fast-paced environment.
Work Environment & Conditions:
∙24/7 on-call availability for critical incidents.
∙Collaboration with cross-functional teams and external vendors.
Job Type: Full-time
Pay: ₹1,200,000.00 - ₹1,500,000.00 per year
Schedule:
- US shift
Education:
- Bachelor's (Preferred)
Experience:
- Azure Stack Hub architecture: 4 years (Required)
License/Certification:
- Azure Stack Hub Operator / Microsoft Azure certifications. (Required)
Work Location: Remote