Sr. Network Engineer

Network Engineer

JOB DESCRIPTION:

• Key Responsibilities
  • Handle day-to-day operations and respond to network-related tickets promptly and effectively.
  • Handling issues like Network down, Network slowness, BGP Flapping etc.
  • Responsible for configuring and troubleshooting network devices like routers, switches, access points.
  • Collaborate with site support person to verify the power supply and physical connectivity.
  • Engaging ISP and onsite Engineers to resolve internet or link down issues.
  • Ensure stable and reliable network services.
  • Day-to-day network performance monitoring.
  • Network troubleshooting and fault analysis; hardware troubleshooting and repair.
  • Trouble ticket generation and response; carrier interface and escalations (Internal and External).
  • Installation of network hardware and software.
  • Completion of Service-Now tickets within the SLA. Perform network configuration changes in accordance with change management process.
  • Respond to alerts by following documented procedures for verifying, determining the case and resolving or escalating as necessary.
  • Create and maintain network documentation as it relates to network configuration, network diagrams and processes.
  • Experience in troubleshooting Network traffic Flow, Packet analysis/capture and Monitoring.
  • Ability to work independently/under minimal supervision and in a team environment, managing multiple tasks and priorities.
  • DDI (DNS), products like infoblox, qip etc. or on Linux based BIND dns servers.”
  
  

• Qualifications:
  • 3-5 years of experience in the Network space across a highly diverse Enterprise
  • Understanding of Network operating system (Cisco IOS).
  • Proven experience in network troubleshooting and problem-solving.
  • Strong understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Routing Protocols (BGP, OSPF, ISIS); Quality of Service; MPLS; STP, RSTP, .1q VLANs, VPC, HSRP, VRRP, STP, VLAN etc), Wireless (Cisco and Juniper) and DDI (DNS, DHCP and IPAM)
  • Ability to take ownership of day-to-day network operations and respond to tickets efficiently.
  • Excellent communication and interpersonal skills to work effectively with users and cross-functional teams.
  • Detail-oriented and well-organized, with the ability to manage multiple tasks and priorities effectively.
  • Certifications such as CCNA, CCNP CCNA, CCNP, JNCIS-ENT , JNCIS-SP in networking or related fields are a plus.