Sr. Product Manager - Technical

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: What you need to know about the role We are seeking a Senior Product Manager to deliver world-class fundraising solutions for key partners and customers. In this role, you will own product strategy and end-to-end fundraising solutions that power charitable giving across PayPal, along with the world’s largest online marketplaces. We are looking for a platform-minded, customer-centric and purpose-driven product manager who's passionate about accelerating the impact of the partners and charities who use our platform to do good. Meet our team PayPal Giving harnesses the power of PayPal’s technology and scale to inspire generosity around the world. Our products enable fundraising experiences that connect people, nonprofits and businesses with their communities and move billions of dollars every year to hundreds of thousands of worthy causes. We're ushering in a new era of growth for Giving by expanding opportunities for nonprofits to reach new audiences, enabling partners to streamline operations and building engaging experiences that inspire and retain donors.

Job Description:

Your way to impact

• As a Senior Product Manager, you will define the strategy, lead roadmap development and execution of platform fundraising capabilities, collaborate with engineering, design and commercial teams, and deliver solutions that drive adoption and enhance user experiences at scale. Additionally, you will be responsible for collaborating with external partners, ensuring compliance with charitable regulations, all while balancing customer, business and social impact objectives.

• This is an opportunity to gain a deep understanding of our unique customers, champion their needs, and create meaningful experiences that set the bar for how to drive impact in giving.

Your day-to-day

Platform and partner fundraising strategy

• Define and execute the roadmap for platform and partner fundraising solutions, ensuring seamless integrations, value-added features, platform scalability and superior user experiences.

• Address the unique requirements of global partners and customers, including payment preferences and regulatory environment across key markets.

• Design onboarding, integration, payment, management and reporting experiences that are intuitive and seamless from start to finish.

• Dive deep into the technical details, working with engineering teams to designs frameworks, integration tools and documentation that enables deployment and adoption.

Drive cross-functional partnerships to solutions

• Partner with operations, sales and customer support to ensure Voice of Customer is prioritized across product and user experiences.

• Collaborate with engineering to design and build payment solutions that support diverse use cases across PayPal product stack, including Checkout, Braintree, Payouts, PayPal app and Venmo.

• Leverage analytics to understand customer behavior, optimize performance, and prioritize features that maximize impact across broader organizational objectives and goals.

• Articulate complex technical concepts clearly and effectively to diverse audiences, including technical and non-technical stakeholders.

• Serve as a key liaison for internal stakeholders, providing regular updates on product progress, challenges, and opportunities.

What do you need to bring

• 8+ years of product and platform experience within the payments or financial technology sectors, with a proven track record of launching and scaling products that deliver quantifiable value to customers.

• Proficient in overseeing all elements of the product development cycle; experience in analyzing customer needs, recommending, and designing end-to-end solutions.

• Proven experience working in highly regulated environments and collaborating with risk, legal, privacy, and compliance teams to design and implement seamless, compliant experiences.

• Highly flexible, able to prioritize multiple projects and deadlines to execute well in a fast-paced, rapidly evolving organization.

• Prior experience or strong interest in charitable giving or social impact.

• A Bachelor’s degree in a related field (e.g., engineering, computer science, business administration)

• Fluency in English and strong communication skills required.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.