Sr Software Engineer - ML/AI Development - 4to6yrs

Overview

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the Role:

Gartner is looking for passionate and motivated Senior Software Engineers who are excited to foray into new technologies and help build / maintain data driven components for realizing business needs. This role is in Digital Platform Technology (DPT) team focused on Personalization of content and feeds. The personalization Engineering team is a high velocity agile team responsible for developing and maintaining components crucial to customer-facing channels, data science teams, and reporting & analysis. These components include but are not limited to AI/ML model training, inference and ML/data pipelines deployment etc.

What you’ll do:

• Support AI/ML application development to ensure delivery of desired business outcomes.
• Build sophisticated AI-powered systems that provide intelligent, personalized client experiences at scale
• Design and implement Model Context Protocol (MCP) servers to enable seamless integration between AI agents, enterprise systems, and external tools
• Build user profiling and personalization models to deliver tailored experiences
• Take ownership of algorithms and drive enhancements/optimizations based on business requirements with proper documentation and code-reusability
• Work on Cloud Providers like AWS and Azure.
• Explore and create POC of AI/ML technologies and frameworks
• Setting up best practices for coding standards w.r.t. AI/ML applications
• Work in a globally distributed team in an Agile/Scrum approach
  
  

Strong IT professional experience in ML and Gen AI application development. The candidate should have strong qualitative and quantitative problem-solving skills along with high ownership and accountability.

Must have:

• 5 to 7 years of Information Technology experience with 2 years of relevant experience building conversational AI systems, chatbots, LLM applications, or other advanced machine learning/artificial intelligence solutions to drive business impact
• Practical, intuitive problem solver with proven ability to translate business objectives into actionable data science tasks and implement state-of-the-art ML research into production systems
• Working experience in some of the following areas:
• Large Language Models (LLMs) and Generative AI
• Conversational AI, chatbot development, and dialogue systems
• Natural Language Processing and text mining
• Search and Recommendation systems
• Prompt engineering, LLM fine-tuning, and model optimization
• AI agent architectures and orchestration
• Experience and proficiency with Python, deep learning frameworks (e.g., pytorch, tensorflow, huggingface), LLM frameworks (e.g., LangChain, LangGraph, LlamaIndex), relational databases, vector databases, etc.
• Experience with Cloud GEN AI services like Azure AI foundry, AWS Bedrock etc.
• Built or deployed RAG systems beyond tutorials.
• Experience in Python and related API frameworks.
• Excellent problem solving and troubleshooting skills.
  
  

• Passionate about open-source technologies, self-learner and curious.
• A team player who can comfortably work with distributed teams across the globe.
• Attentive to details and well organized.
• Able to solve complex problems and successfully manage ambiguity and unexpected change.
• Coachable and embracing of best practices and feedback as a means of continuous improvement
• Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges
  
  

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:106844

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