Pune, Maharashtra, India
Manufacturing & Industrial
Full-Time
STL Digital
Overview
Role description
Exp- Fresher (Instrumentation Engineer)
Role - Digital Application Support Role
Location - Barmer
- Monitor and respond to user queries and incidents via email, ticketing systems, or support platform (Symphony)
- Perform initial triage, troubleshooting, and resolution of common issues related to Digital Applications
- Accurately document issues, solutions, and coordinate with the OEMs
- Escalate unresolved or critical issues to OEMs with complete and detailed logs.
- Maintain SLA compliance for response and resolution times.
- Guide users through basic application functionalities and how-to queries.
- Assist with user access provisioning, and basic configuration.
- Collaborate with internal teams (IT) for issue resolution and improvements.
- Prepare and update support documentation and FAQs.
Similar Jobs
View All
5 Hours ago
Frontend Developer - Remote
Information Technology
- 1 - 7 Yrs
- Anywhere in India/Multiple Locations
Location: Remote (India only)
Experience: 1+ Years
Job Type: Full-Time
Salary: Competitive (based on experience)
About the Role
We’re hiring a Frontend Developer with 1+ years of experience to join our remote team. You’ll build responsi...
23 Hours ago
Senior Talent Acquisition Specialist – Tech Hiring
Information Technology
- 5 - 12 Yrs
- Bangalore, Mumbai (All Areas), Hyderabad, Pune
Position: Senior Talent Acquisition Specialist – Tech Hiring
Experience Required: 5+ years
Location: Mumbai, Pune, Bangalore, Hyderabad (Hybrid)
Industry: Technology, IT Services, Product Companies
We’re looking for an experienced Talent Ac...
1 Day ago
Senior Vice President of Engineering
Information Technology
- 12 - 16 Yrs
- India
We are hiring a Senior Vice President (SVP) of Engineering for a high-growth, innovation-led cybersecurity company specializing in AI-powered security solutions. The company secures over 500 million+ devices, is backed by top-tier investors, and is t...
1 Day ago
.Net Developer - C#/ASP/Entity Framework
Information Technology
- Kolkata, West Bengal, India
We are looking for a skilled and detail-oriented .NET Developer to join our dynamic software development team. The successful candidate will be responsible for designing, developing, testing, and deploying .NET applications, with a strong focus on s...
1 Day ago
Astrotalk - Junior iOS Developer - SWIFT/CocoaPods
Manufacturing & Industrial
- Pune, Maharashtra, India
Responsibilities Design, develop, and maintain scalable, high-performance iOS applications using Swift Implement Apple's Human Interface Guidelines to create intuitive and seamless user experiences Leverage frameworks such as CoreData, CoreGraphi...
1 Day ago
[x]cube LABS - Java/Golang Developer
Manufacturing & Industrial
- Pune, Maharashtra, India
Job DescriptionWe are seeking a skilled and motivated Java + GoLang Developer with over 3 years of hands-on experience in backend development. The ideal candidate should have a strong academic background, a solid understanding of software engineerin...
1 Day ago
Senior Associate - Business Analyst
Information Technology
- Kolkata, West Bengal, India
Job PurposeGathering, analyzing, and writing requirements, data analysis, report creation, system flow diagrams, PowerPoints, as well as assisting with project delivery of in-house/vendor application implementation. Work with cross-functional teams ...
1 Day ago
Lead Software Engineer - Java
Information Technology
- Kolkata, West Bengal, India
Top 3 Mandatory Skills Java Microservices Spring Boot Were Looking For a Lead Software EngineerOur Team is looking for a highly skilled and experienced Lead Software Engineer to lead the development and enhancement of a key management system.Th...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in