Sr. System Administrator - US timezone

Overview

We are looking for an experienced Sr. System Administrator based in India to support US employees remotely. The ideal candidate must have strong hands-on experience in Microsoft Azure, Office 365, and Network Administration, along with excellent communication skills to effectively collaborate with US-based teams and end users. The candidate should be flexible to work during US time zones.

Key Responsibilities

Provide remote IT support to US employees for system, network, and cloud-related issues.

Administer and manage Azure cloud services including VMs, AD, identity management, backup, and security.

Manage and support Office 365 applications such as Exchange Online, Teams, SharePoint, and OneDrive.

Troubleshoot network issues involving firewalls, VPNs, routers, switches, and connectivity.

Perform system upgrades, patches, and regular maintenance activities.

Monitor infrastructure performance and ensure high availability and minimal downtime.

Handle incident, service requests, and problem management via ticketing systems.

Prepare and maintain documentation on system configurations and processes.

Collaborate effectively with US teams to ensure timely issue resolution.

Manage onboarding and offboarding activities including user provisioning and access control.

Requirements

Required Skills & Qualifications:

Any UG/PG Degree with relevant Experience & MS Certified Eng (Preferred)

Minimum 6+ years of hands-on experience as a Sr System Administrator.

Strong knowledge in Azure administration.

Expertise in Office 365 setup, configuration, and troubleshooting.

Good understanding of networking concepts (TCP/IP, DNS, DHCP, routing, VPN, firewalls).

Prior experience supporting US clients or teams is mandatory.

Excellent verbal and written communication skills for interacting with US end users.

Ability to work independently and handle tasks efficiently during US shift hours.