SRE Principal Engineer - Technical Lead

Change Management, Incident Response, Dynatrace, Grafana, Splunk, Datadog, Grafana, New Relic, Azure, Python, CI/CD/CT Pipeline, Kubernetes, Docker, Ansible, DevOps, Terraform, DevOps, Root Cause Analysis (RCA), SLO/SLAs Monitoring, E2E Implementation

Description

GSPANN is hiring a Principal Engineer – Technical Lead for Site Reliability Engineering (SRE) to lead reliability engineering initiatives in Pune or Hyderabad. This full-time role focuses on driving enterprise-wide observability, automation, and infrastructure optimization across global production systems.

Location: Pune / Hyderabad

Role Type: Full Time

Published On: 2 June 2025

Experience: 12 - 15 Years

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Description

GSPANN is hiring a Principal Engineer – Technical Lead for Site Reliability Engineering (SRE) to lead reliability engineering initiatives in Pune or Hyderabad. This full-time role focuses on driving enterprise-wide observability, automation, and infrastructure optimization across global production systems.

Role and Responsibilities

• Demonstrate deep expertise in monitoring and observability tools such as Dynatrace, Splunk, Datadog, Grafana, and New Relic.
• Apply modern observability practices and tools across enterprise environments.
• Resolve organizational gaps in SRE implementation by designing scalable, long-term solutions.
• Lead cross-functional initiatives to adopt emerging technologies and reliability frameworks.
• Influence senior leadership on strategic decisions related to tooling, observability, and transformation.
• Analyze complex system issues, uncover performance bottlenecks, and drive root cause resolution.
• Drive automation and foster a culture of continuous improvement aligned with evolving technology trends.
• Manage cloud infrastructure efficiently, with a strong preference for Microsoft Azure experience.
• Write automation scripts proficiently, preferably using Python.
• Work with cloud deployment tools including Ansible, Terraform, and Azure DevOps.
• Architect and operate containerized environments using Kubernetes and Docker.
• Utilize configuration management solutions such as Chef, Ansible, and AWS CodeDeploy.
• Implement and optimize Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like GitLab, Jenkins, Bamboo, Travis CI, and CircleCI.
• Solve technical issues independently and deliver sustainable solutions with minimal supervision.
• Lead change and incident management processes, while driving strategic SRE transformation at scale.
• Standardize observability across teams with end-to-end (E2E) implementation and innovative approaches.
• Champion enterprise-grade monitoring strategies using industry-leading tools.
• Build scalable infrastructure using Infrastructure as Code (IaC) principles and technologies.
• Exhibit soft skills such as visionary thinking, proactive leadership, and deep-rooted troubleshooting expertise.
• Define, implement, and monitor Service Level Objectives (SLOs) and Service Level Agreements (SLAs).
• Coordinate and lead incident response while conducting thorough Root Cause Analysis (RCA).
  
  

Skills And Experience

• Bachelor's degree in Computer Science, Information Science, Engineering, or a related field.
• 12+ years of experience in Site Reliability Engineering (SRE) or DevOps roles, with a strong focus on managing production systems.
• Ensure high availability, low latency, optimal performance, and cost-efficient operations for global e-commerce platforms.
• Spearhead change and incident management across business-critical systems.
• Mentor and guide product teams in embedding observability and operational excellence throughout the delivery pipeline.
• Architect and deploy unified, end-to-end observability dashboards tailored for engineering and business stakeholders.
• Define instrumentation standards and build reusable patterns to scale best practices across teams.
• Collaborate with cross-functional stakeholders to integrate reliability into every stage of product development.
• Develop proprietary tools that close gaps in software delivery and incident response.
• Lead the adoption of SRE best practices to systematically improve resilience and uptime.
• Automate key operations to ensure rapid and effective incident handling.
• Monitor and enforce compliance with SLOs and ensure uninterrupted availability of mission-critical services.
• Continuously optimize infrastructure to lower operational costs and seamlessly manage demand surges.