Staff Software Engineer

Senior Software Engineer – AWS Cloud Engineer

As a Senior Software Engineer- AWS Cloud Engineer with Convera, looking for motivated and experienced Voice Engineers and professional who are eager to expand their expertise into the dynamic world of Amazon Connect—a cutting-edge, cloud- based contact center solution that offers complete customization with scalable cloud technology. If you're looking to advance your career in software development, AWS, or AI, this is the perfect opportunity to upskill and work on innovative solutions.

You will be responsible for:

• In your role as a Senior AWS Cloud Engineer, you will: Architect and Develop Cloud Solutions: Lead the end-to-end design and development of robust data pipelines and data architectures using AWS tools and platforms, including AWS Glue, S3, RDS, Lambda, EMR, and Redshift.

• Analyze, implement, support, and provide recommendations for AWS cloud solutions

• Design, deploy, and manage AWS network infrastructure using VPC, Transit Gateway, Direct Connect, Route 53, and AWS Security Groups while also supporting on-premises networking technologies

• Architect and deploy AWS infrastructure for hosting new and existing line-of-business applications using EC2, Lambda, RDS, S3, EFS, and AWS Auto Scaling

• Ensure compliance with AWS Well-Architected Framework and security best practices using IAM, AWS Organizations, GuardDuty, and Security Hub

• Container Orchestration, deploy and manage containerized applications using AWS ECS and EKS.

• Event-Driven Serverless Architecture: Design and implement event-driven serverless architectures using AWS Lambda, API Gateway, SQS, SNS, and EventBridge.

• Implement and test system recovery strategies in accordance with the company's AWS Backup, Disaster Recovery (DR), and Business Continuity (BC) plans

• Collaborate with AWS Technical Account Managers (TAMs) and customers to provide cloud strategy, cost optimization, and technology roadmaps that align with business objectives

• Design AWS cloud architectures following Well-Architected guidelines, leveraging CloudFormation, Terraform, and AWS Control Tower

• Actively participate in team meetings, project discussions, and cross-functional collaboration to enhance AWS cloud adoption and optimization

• Maintain customer runbooks, automating and improving them with AWS-native solutions such as AWS Systems Manager, CloudWatch, and Lambda

• Provide off-hours support on a rotational basis, including on-call responsibilities and scheduled maintenance windows

• Contribute to internal R&D projects, validating and testing new processes and/or tools and services for integration into Innovative Solutions' offerings

• Lead or contribute to internal process improvement initiatives, leveraging various DevOps tools enhance automation and efficiency

• AWS Services within the scope of this role are not limited to the ones specifically called out in this list of responsibilities.

A successful candidate for this position should have:

• Bachelor's degree in business or computer science and 12+ years of experience in software engineering or IT including at least four years of experience in a role in which the primary responsibility is git-based application code development and/or DevOps Engineering and/or the development, maintenance, and support of CI/CD pipelines or appropriate combination of industry related professional experience and education

• Proven experience with AWS services, such as EC2, S3, Lambda, CloudFormation, VPC, among others.

• Skilled in scripting languages, such as Python, Bash, or PowerShell.

• Experience with Infrastructure as Code (IaC) tools such as Terraform and AWS CloudFormation & monitoring and logging tools such as AWS CloudWatch and ELK stack.

• Strong understanding of cloud security best practices.

• Great communication and collaboration skills.

• Ability to work independently and with a team.

Preferred Qualifications

• AWS Certified Solutions Architect – Associate or Professional.

• AWS Certified DevOps Engineer – Professional.

• HashiCorp Certified: Terraform Associate

• Experience with CI/CD pipelines and DevOps practices.

• Knowledge of scalable data architecture to ensure efficient and scalable data processing and storage solutions.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Competitive salary
• Opportunity to earn an annual
• Great career growth and development opportunities in a global organization
• A flexible approach to work

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