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1 Day ago
Studio Diseno Innovative - ServiceNow Application Developer - ITSM/HRSD/ITOM Modules
Bangalore, Karnataka, India
Information Technology
Full-Time
Studio Diseño Innovative Solutions
Overview
Role : ServiceNow Applications Developer.
Location : Remote , Hybrid.
Experience : 8+ years.
About The Role
We are seeking a highly skilled ServiceNow Application Developer to join our team. The ideal candidate will be responsible for the design, development, and implementation of ServiceNow applications and solutions to support IT Service Management (ITSM), IT Operations Management (ITOM), HRSD, CSM, and/or custom applications within the platform.
Key Responsibilities
Core ServiceNow Platform :
Location : Remote , Hybrid.
Experience : 8+ years.
About The Role
We are seeking a highly skilled ServiceNow Application Developer to join our team. The ideal candidate will be responsible for the design, development, and implementation of ServiceNow applications and solutions to support IT Service Management (ITSM), IT Operations Management (ITOM), HRSD, CSM, and/or custom applications within the platform.
Key Responsibilities
- Design and develop custom applications and modules on the ServiceNow platform using scoped applications.
- Configure and customize core applications like Incident, Problem, Change, Knowledge, Request, CMDB, and Asset Management.
- Implement ServiceNow workflows, business rules, UI policies, ACLs, notifications, and catalog items.
- Integrate ServiceNow with external systems using REST/SOAP APIs, MID Server, or other integration methods.
- Provide support and enhancements to existing ServiceNow applications.
- Participate in technical design reviews, sprint planning, and code reviews.
- Collaborate with stakeholders to gather requirements and translate them into effective ServiceNow solutions.
- Maintain technical documentation and knowledge base articles.
- Follow Agile/Scrum development methodologies and ensure alignment with best practices and governance.
- Ensure compliance with data privacy and security standards across the ServiceNow platform.
Core ServiceNow Platform :
- Strong hands-on experience with ServiceNow development (minimum 25 years)
- Proficient in JavaScript, Glide API, HTML, and CSS
- Strong understanding of ServiceNow Data Model and Table Structures
- Experience with Flow Designer, Workflow Editor, and Service Catalog Design
- Expertise in Business Rules, Script Includes, Client Scripts, UI Actions, and Scheduled Jobs
- ITSM (Incident, Problem, Change, Request, etc.)
- CMDB & Asset Management
- Knowledge Management
- Service Portal / Custom UI Pages
- Optional : HRSD, CSM, SecOps, or :
- REST and SOAP Web Services
- MID Server and IntegrationHub
- LDAP, SSO/SAML, and OAuth2
- Third-party integrations (Azure, Jira, SCCM, etc.)
- Agile/Scrum methodology
- Version control tools (Git, ServiceNow Studio)
- CI/CD Pipelines in ServiceNow (optional)
- Automated Testing Framework (ATF)
- Bachelor's degree in Computer Science, Information Systems, or related field.
- ServiceNow Certified System Administrator (CSA) Required
- Additional certifications (e.g., CIS ITSM, CSM, HRSD, App Dev) Preferred
- Knowledge of ITIL v4 Foundation principles Preferred
- Experience with ServiceNow App Engine Studio and Scoped Application development.
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