44417.6 - 54047 INR - Monthly
Bangalore, Karnataka, India
Information Technology, Space Exploration & Research
Full-Time
Acute Informatics Pvt. Ltd
Overview
- Role: L2 Desktop Support Engineer
- Location: Aerocity, New Delhi | Experience: 2–4 years
Core Responsibilities:
- Advanced L2 desktop support for Windows & macOS (hardware, OS, software, network)
- User & device management (AD, O365, VPN, LAN/Wi-Fi, printers)
- Handle escalations and coordinate with L3 teams/OEMs
- Support Video Conferencing systems (Zoom, MS Teams, Webex – Poly/Logitech)
- Support AV systems (projectors, displays, audio equipment, cabling)
- Manage CCTV systems (NVR/DVR, cameras, monitoring & troubleshooting)
- Support Access Control systems (biometrics, card readers, door controllers)
- Create & maintain Power BI dashboards and reports
- Work on Zoho applications (Zoho Desk, CRM, Inventory, Creator)
- Documentation, ITIL processes & MIS reporting
Key Skills Required:
- Windows, macOS, MS Office, AD & O365
- Networking basics (VPN, LAN, Wi-Fi)
- VC, AV, CCTV & Access Control systems
- Power BI & Zoho
- Strong communication & troubleshooting skills
Job Types: Full-time, Permanent
Pay: ₹44,417.63 - ₹54,047.02 per month
Experience:
- System administration: 4 years (Required)
Work Location: In person
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