System Administrator I

Catchpoint is seeking a professional and highly motivated problem solver to join our Corporate IT Team. A system administrator is a professional who manages, maintains, and troubleshoots the network and computer systems of a corporate IT team. The system administrator ensures that the IT infrastructure is secure, reliable, and efficient.

What will success look like in this position?

System administration is a vital role in the corporate IT team, as it ensures the smooth operation and maintenance of the IT infrastructure and services. System incidents and requests are resolved within the agreed timeframes and quality standards. New technologies and solutions are identified and implemented to improve system performance, security, and efficiency. This profile optimizes and enhances the IT systems and services to meet the current and future needs of the organization.

Responsibilities

• Install, configure, and update hardware and software components of the IT network and systems
• Monitor and optimize the performance and security of the IT network and systems
• Provide technical support and guidance to users and other IT staff
• Backup and restore data and system configurations
• Document and maintain IT policies, procedures, and standards
• Research and evaluate new technologies and solutions
  
  

Required Skills & Qualifications

• Bachelor's degree in computer science, information technology, or related field
• At least three years of experience as a system administrator or similar role
• Strong knowledge of Windows, Linux, and Unix operating systems and servers
• Proficient in networking protocols, tools, and devices
• Ability to troubleshoot and resolve complex technical issues
• Excellent communication and interpersonal skills
• Certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Systems Administrator (MCSA) are preferred
  
  

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet stack before they impact their business. The Catchpoint platform offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications and APIs.

Catchpoint is an equal opportunity employer that strongly prohibits Discrimination and Harassment of any kind. We celebrate diversity and are committed to creating an inclusive and engaging environment for all employees. We welcome applications from all candidates and look forward to receiving yours!