System Administrator (NSO)

Overview

Strong experience in Windows Server environment, especially with file server roles.
    •    Hands-on knowledge of Active Directory (user/group management, group policies, permissions).
    •    Familiar with file/folder permission delegation, NTFS, and share-level permissions.
    •    Understanding of approval workflows (could be through ticketing tools
    •    Good interpersonal and communication skills to explain and coordinate with users.

Role & responsibilities

Network Share Drive Share

Drive Expansion CHANGE

Request implementation and monitoring

Basic knowledge of Share creation CIFS/ NFS

Basic knowledge of Active Directory and groups

Outlook DL

How to apply permission's to share drive Access to other users data/ revoke access

Recreate Roaming Profile/Citrix Profile

PST mapping User Data Transfer

ITIL process - Incident and Change mgmt.