Overview
Strong experience in Windows Server environment, especially with file server roles.
• Hands-on knowledge of Active Directory (user/group management, group policies, permissions).
• Familiar with file/folder permission delegation, NTFS, and share-level permissions.
• Understanding of approval workflows (could be through ticketing tools
• Good interpersonal and communication skills to explain and coordinate with users.
Role & responsibilities
Network Share Drive Share
Drive Expansion CHANGE
Request implementation and monitoring
Basic knowledge of Share creation CIFS/ NFS
Basic knowledge of Active Directory and groups
Outlook DL
How to apply permission's to share drive Access to other users data/ revoke access
Recreate Roaming Profile/Citrix Profile
PST mapping User Data Transfer
ITIL process - Incident and Change mgmt.