Hyderabad, Telangana, India
Manufacturing & Industrial
Full-Time
Vegapay
Overview
Key Responsibilities- Provide L1 / L2 IT support for employees
- Troubleshoot and resolve networking, Wi-Fi related issues
- Administer and support Google Workspace (user management, groups, policies, security)
- Manage identity and device access using JumpCloud
- Handle MacBook management & troubleshooting, including:
- System diagnostics & issue resolution
- OS reinstall / formatting
- Performance troubleshooting
- Application & configuration support
- Maintain accurate asset & inventory management (laptops, accessories, licenses, etc.)
- Support onboarding / offboarding of employees (device setup, access provisioning)
- Coordinate with vendors or service providers when needed
- Strong understanding of networking fundamentals, Wi-Fi, and firewall concepts
- Hands-on experience with Google Workspace administration
- Experience with JumpCloud or similar IAM / device management platforms
- Solid experience supporting macOS / MacBooks
- Good knowledge of IT asset management practices
- Ability to diagnose and resolve user issues efficiently
- Good communication & interpersonal skills
- Ability to work independently and handle multiple tasks
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