Technical Business Analyst

About Us

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About The Role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.

Role Type: Permanent

Work Location: Bengaluru

Work Schedule: Regular Shifts(Hybrid\Blended)

Role Purpose:

• To use analytical and communication skills to elicit, understand, validate and document requirements for business issues, functions and processes from high-level business needs through to detailed solution requirements.
• The role plays a key role in supporting the delivery of solutions through the SDLC and in Agile delivery methodologies.
• The Business Analyst may work independently or in a scrum environment on small/ low complexity changes; with guidance as part of BA team on low-medium complexity components of larger initiatives.
  
  
  

What will your day look like?

Analysis:

• Elicitation – define and refine requirements
• Analysis and Problem Solving
• Process Mapping – current & target state
• Identify dependencies/risks and issues
• Use of Stories/Acceptance Criteria
• Building Domain/Application Knowledge
  
  
  

Deliver:

• Self-Managing – deliver to outcomes as agreed
• Good communication & documentation
• Responds to and invites feedback
• Facilitation Skills – team based
• Learning ANZ release processes/ADF
• Learning Agile Ways of Working
  
  
  

Connect:

• Support team/colleagues | Develop relationships | Attends and learns in Guilds/CoPs
  
  
  

Lead:

• Provide and receive feedback | Share knowledge | Support colleagues wellbeing
  
  
  

What will you bring?

• Must have 8+ years of relevant experience banking domain.
• Establish and drive business and technical requirements gathering
• Work closely with developers and testers, project managers and business to define the technical requirements
• Create documentation i.e. use cases, prototypes, technical specifications
• Facilitate workshops with stakeholders and internally
• Enjoy working in a cross-functional team, taking on a variety of analyst roles, and have the ability to flex between business and technical
• Analyse business and stakeholder requirements to define detailed functional and non-functional solution requirements at the required level of detail and rigor sufficient to support development or make a solution decision.
  
  
  

Detailed Description

• Collaborate in Agile/Scrum environments, participating in ceremonies such as sprint planning, backlog grooming, and retrospectives.
• Translate business requirements into actionable insights and system capabilities, ensuring alignment with enterprise architecture and banking regulations.
• Demonstrate a strong understanding of banking products, services, and regulatory framework
• Proactively identify gaps, dependencies, and risks, offering recommendations to optimize processes or technical solutions.
• Utilize data analysis tools (e.g., SQL, Excel, BI tools) to support data-driven decision-making and validate solution outcomes.
• Act as a bridge between business and IT, ensuring solutions meet user expectations and business goals.
• Ensure traceability of requirements through test case creation, validation, and UAT support.
• Engage in continuous improvement by identifying opportunities to streamline business processes and reduce manual effort.
• Possess strong stakeholder management and communication skills to influence and gain buy-in from senior business leaders.
  
  
  

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number 97323.

Job Posting End Date

03/06/2025 , 11.59pm, (Melbourne Australia)