Gurugram, Haryana, India
Information Technology
Full-Time
SpurTree Technologies
Overview
Responsibilities
- Work with global customers to identify training needs, understand applications/processes, and improve digital adoption.
- Hands-on experience with HTML, CSS, JavaScript.
- Collaborate with cross-functional teams to deliver innovative, efficient solutions.
- Consult and propose optimal digital adoption strategies using relevant tools.
- Create tailored content for customer use cases.
- Help develop standards for consistent project deliverables.
- Ability to build relationships with multinational stakeholders and understand the purpose and requirements of various customer business/enterprise applications, processes, and user personas.
- 2 - 5 years of experience in any of the following domains: Content Creation / Instructional Design / Technical Writing / Customer Success / Account Management / Marketing / Software Development / Business Analysis.
- Comfortable working in a dynamic and evolving environment.
- Ability to travel to client locations as required.
- Awareness of diverse cultures and practices across geographies.
- Worked in any of the following industries: IT/ITES, Healthcare, BFSI, Manufacturing, FMCG, Oil and Gas, among others.
- Knowledge of applications like ERP, CRM, CLM, etc. (Salesforce, MS Dynamics, SAP, Oracle, Icertis) is a plus.
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