Technical Business Analyst

About Webito:

Webito is a forward-thinking IT solutions and digital product development company delivering high-performance tech solutions to clients globally. We value innovation, clarity, and excellence, and we're looking for a technically strong and communicative Business Analyst to join our dynamic team.

Role Overview:

We are looking for a Technical Business Analyst who will serve as the bridge between clients, technical teams, and project management. The ideal candidate will have deep technical expertise, outstanding communication skills, and proven experience in managing and delivering technology projects. This is a client-facing, leadership-oriented role.

Key Responsibilities:

• Client Communication & Requirement Analysis
• Serve as the primary point of contact for clients for all technical requirements and change requests.
• Understand, analyze, and translate business needs into clear, detailed technical requirements.
• Conduct requirement gathering sessions, client demos, and solution walkthroughs.
• Technical Analysis & Consultation
• Provide technical feasibility assessments for new business opportunities.
• Guide clients on technology choices, system architecture options, and scalable solutions.
• Stay up-to-date with current and emerging technologies (web, mobile, cloud, API, databases, etc.).
• Project & Team Coordination
• Collaborate with the Project Management (PM) team to ensure timely and quality delivery.
• Manage internal technical teams, assign tasks, clarify doubts, and monitor progress.
• Ensure project milestones are met while maintaining clarity in scope and budget.
• Documentation Ownership
• Prepare and maintain all technical and non-technical documentation, including:
• Business Requirement Documents (BRD)
• Functional Requirement Specifications (FRS)
• Technical Architecture Documents (TAD)
• User Stories, Use Cases, Flow Diagrams, Wireframes
• UAT plans and traceability matrices
• Review and validate deliverables and ensure alignment with documentation.
• Change Request Handling
• Assess impact of change requests on scope, effort, timeline, and budget.
• Communicate implications effectively to stakeholders and obtain approvals.
• Quality & Risk Management
• Identify potential project risks and propose mitigation strategies.
• Assist QA teams with test planning and ensure smooth handover of deliverables.

Required Qualifications & Skills:

• Minimum 6+ years of experience in a Business Analyst or Technical Consultant role.
• Strong technical background – must be comfortable reading code, understanding APIs, databases, and software architecture.
• Experience with SDLC methodologies (Agile, Scrum, Waterfall).
• Proficiency in tools like JIRA, Confluence, Figma, MS Visio, Lucidchart, Postman, Swagger, etc.
• Excellent verbal and written communication skills – must be client-facing and persuasive.
• Prior experience managing cross-functional technical teams.
• Strong analytical and problem-solving skills.
• Proven experience in pre-sales, solution consulting, or client onboarding is a plus.
• Certification in CBAP, CSPO, or similar will be a plus.

Nice to Have:

• Exposure to DevOps, Cloud Platforms (AWS, Azure, GCP)
• Understanding of mobile and web development frameworks.
• Knowledge of UI/UX best practices and analytics integration.

Why Join Webito?

• Work with a passionate and visionary leadership team.
• Opportunity to lead high-impact client projects across the globe.
• Competitive compensation, benefits, and growth-focused work culture.