TECHNICAL LEAD - LEAD

• 5 to 8 Years of experience in content architecture, headless CMS implementation, or related digital content roles.
• Expertise with headless CMS platforms (ideally Contentstack) and structured content modeling.
• Understanding of server-driven UI architecture and how structured content maps to frontend components (experience with Apollo or GraphQL is a plus).
• Familiarity with backend service integrations, APIs (REST/GraphQL), and publishing workflows.
• Strong troubleshooting skills for content model or integration errors.
• Excellent communication skills and ability to translate between content, product, design, and engineering perspectives.
• Strong documentation, governance, and systems thinking mindset.

Key Responsibilities:

• Partner with product teams to design or adapt content models to meet specific experience needs while maintaining enterprise-wide reusability and scalability.
• Execute on CMS content modeling strategy set by the manager of content strategy lead.
• Build and maintain modular, structured content types aligned to server-driven UI architecture and backend service integrations.
• Create governance standards around naming conventions, version control, field usage, etc.
• Work through backlog of existing content types to ensure their compliance with new standards.
• Serve as the primary point of contact for teams implementing CMS content, helping troubleshoot content issues and ensure successful delivery.
• Collaborate closely with the CMS tech tead on APIs, integrations, webhooks, publishing workflows, and platform-level improvements.
• Maintain up-to-date content modeling documentation, governance guidelines, and onboarding materials.
• Help evaluate CMS platform features and integrations as they evolve.
• Provide informal CMS training and support to new stakeholders and contributors.