Technical Lead

Overview

As part of the Ericsson team, you'll play an integral role as an Integration Engineer working with our clients across enterprise systems, networks, and nodes. As a data-driven professional, you'll focus on preparing, implementing and executing test cases to verify the configuration and integration, upgrades, migrations and expansions of a node/network/system. Additionally, you'll be responsible for adhering to global and local Environmental and Occupational Health and Safety (E+OHS), data security, privacy protocols, and other group, legal and financial directives.

What you will do:

• Assist in pre-sales processes with analytics, defining and proposing solutions and strategies for integration, ensuring an efficient commercial engagement.
• Define integration strategy in line with contracts to provide optimum customer value.
• Direct scope and quality, estimate costs and time, and plan activities.
• Prepare, collect and validate scripts and configurations before execution.
• Initiate and execute test cases, perform troubleshooting, take corrective actions or escalate issues in order to maintain the quality of service delivery.
• Conduct integration and migration tasks complying with process framework and contractual commitments.
• Guarantee that operating systems, hardware, software, licenses and configuration data are available in the correct format or version.
• Define and manage exit criteria and prepare handover documentation.
• Drive changes to process and methods related to integration activities to boost delivery efficiency and quality.
  
  

• Consultative Skills.
• Change and Improvement Management.
• Automation.
• Troubleshooting skills.
• Process Management.
• Service Delivery Business Understanding.
• Service Improvement.
• Data Analytics.
• Artificial Intelligence (AI).
• Customer Insights.
• Presales.
• Ericsson Portfolio.
• Stakeholder Management.