Kochi, Kerala, India
Information Technology
Full-Time
Corpay
Overview
Your role
To work within FLEETCOR’s technology function to deliver effective support to both external clients/suppliers and colleagues across all applications. Responsible for investigating software issues raised by clients, identifying the appropriate solution, and prioritizing against the client’s business requirements, planned future development and available resource. What you'll be doing
- To investigate verified application issues within defined timelines depending on priority of the issue.
- Identify resolutions whilst ensuring the integrity of the software application in relation to the generic customer base.
- Create detailed technical support documentation where required.
- Provide support and guidance to users and colleagues
- To work closely with the Design, Test and Development teams to ensure we understand future functionality and deliver a consolidated solution.
- To specify, develop and implement interfaces to support the core product.
- To input into the production of detailed estimates of resource timings.
- To be responsible for monitoring personal project performance against the plan and, where necessary, take appropriate corrective actions to ensure project goals are met.
About Corpay
Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.
Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.
Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
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