Technical Lead, DevOps

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

JOB DESCRIPTION

Does part of a top-tier DevOps team, and everything that comes with it, sound intriguing?

DevOps Techical Lead is embedded in an energetic DevOps agile team. Our DevOps teams are tightly coupled and integrated with the culture, tools, practices and patterns of the rest of our software engineering organization. They not only “keep the lights on” for our systems and networks but also empower our other development teams with cutting edge tools and capabilities to bring Vertafore products to market as quickly as possible. All of this will be accomplished with cutting edge, lean-agile, software development methodologies.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

You will lead the technical team in building out our continuous delivery infrastructure and processes for all our products utilizing state of the art technologies in-line with the Vertical Manager. You will be hands on leading the architecture and design of the frameworks for the automated continuous deployment of application code, the operational and security monitoring and care of the infrastructure and software platforms. You and your team will serve as the liaison between the agile development teams, SaaS operations, and external cloud providers for deployment, operational efficiency, security, and business continuity. Regular alignment with key stakeholders in India and US.

Knowledge, Skills, Abilities and Qualifications:

• Bachelor’s degree in computer science (or related technical field) or equivalent practical experience
• 6 to 10 years professional experience in DevOps
• Have excellent communication and interpersonal skills and ability to work with other developers, business analysts, testing specialists and product owners to create stellar software products
• Have a strong sense of ownership.
• Strong diagnostic, analytical, and design skills.
• Closely follow industry trends and the open-source community, identifying and proactively advocating for cutting edge tools that would optimize operational performance and/or reduce operating costs.
• Have experience in regulated environments.
• Care about quality and know what it means to ship high quality code and infrastructure.
• Be curious and avid learner
• Communicate clearly to explain and defend design decisions.
• Self-motivated and excellent problem-solvers.
• Driven to improve, personally and professionally.
• Mentor and inspire others to raise the bar for everyone around them.
• Love to collaborate with their peers, designing pragmatic solutions.
• Operate best in a fast-paced, flexible work environment.
• Experience with Agile software development.
• Experience in mission critical Cloud operations and/or DevOps engineering

Must Have:​

• Kubernetes, Ruby, Chef, AWS and Terraform hands-on
• Gitlab and Dynatrace Expertise
• AWS RDS like DynamoDB, RedShift, Aurora and ES will be an added advantage
• Certification in Kubernetes / AWS is an added advantage

Good to Have:​

• Experience with AWS technologies and/or developing with Distributed Systems.
• Strong understanding and experience working with Windows, Unix and Linux operating systems; specifically troubleshooting and providing administration.
• Experience with operating and tuning relational and NoSQL databases
• Experience with performing support and administrative tasks within Amazon Web Services (AWS), Azure, OpenStack, or other cloud infrastructure technologies.
• Proficiency in managing systems within multiple sites including fail-over redundancy & autoscaling (knowledge of best practices and IT operations in an always-up, always-available service).
• Experience of deploying, maintaining and managing secure systems.
• A background in software development, preferably Web applications.
• Proficient in monitoring and logging tools such as ELK Stack (Elasticsearch, Logstash, and Kibana).
• Experience with build & deploy tools (Jenkins).
• Experience knowledge of IP networking, VPN's, DNS, load balancing and firewalling.
• Enjoy solving problems through the entire application stack.
• Experience on the front lines of production outages, both working to resolve the outage as well as root-cause the problem and providing long-term resolution or early identification strategies.