Chennai, Tamil Nadu, India
Information Technology
Full-Time
Rapidops Inc.
Overview
Full Time, Ahmedabad, India
About RapidOps
Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we’re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform.
About the Role
We’re hiring a Technical Project Manager who can take ownership of client communication, project delivery, and technical decision-making across a range of eCommerce projects. This role is ideal for someone who has deep experience with platforms like BigCommerce, Shopify, and Magento, and is confident navigating both technical and business conversations. You’ll be expected to guide clients, manage teams, and ensure smooth execution from discovery to deployment.
Roles and Responsibility:
- Communicate directly with clients to understand goals, requirements, and constraints
- Provide estimates for new work and break down scope into actionable milestones
- Recommend the right technologies or platforms based on business needs
- Challenge client assumptions and provide strategic input during planning
- Help clients decide between headless and traditional architecture
- Collaborate with design, frontend, backend, and QA teams to drive delivery
- Manage tasks, timelines, and priorities using tools like Basecamp, Jira, YouTrack, or Asana
- Respond to RFPs and prepare detailed quotes with hours and cost breakdown
- Join and lead client meetings, daily standups, sprint reviews, and delivery calls
- Track team performance, surface blockers early, and keep delivery on schedule
- Maintain clean documentation and communication logs within project tools
- Handle change requests and scope revisions with clear communication
- Act as the go-to person for delivery health across multiple projects
- Support internal planning, hiring, and delivery process improvements
Required:
- Minimum 5 years of experience in eCommerce platforms such as BigCommerce, Shopify, and Magento
- Strong understanding of headless commerce and modern architecture patterns
- Experience owning estimations, project plans, and technical discussions
- Fluent in written and verbal English
- High responsiveness and attention to detail
- Proven experience managing client-facing projects
- Daily use of project management tools like Basecamp, YouTrack, Asana, or Jira
- Good understanding of APIs and how frontend, backend, and third-party systems interact in an eCommerce ecosystem
Nice to Have:
- Understanding of ERP, CRM, or PIM integrations
- Experience with technical discovery calls and presales conversations
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