Technical Support Engineer

Overview

• Backup Management:
• Manage and monitor daily backup operations to ensure data integrity and availability.
• Perform regular system backups and recovery procedures, ensuring all required file systems and data are successfully backed up.
• Test backup strategies and oversee disaster recovery exercises.
• Maintain and update disaster recovery plans and procedures.
• Resolve any backup and recovery issues in a timely manner.
• Create and provide reports for backup and storage environments, related activities, and tasks.

Key Responsibilities:

• Patch Management:
• Manage and deploy patches and updates to systems across the organization.
• Monitor and assess the impact of patches on system performance.
• Ensure compliance with organizational and regulatory security standards.
• Collaborate with other IT teams to schedule and coordinate patch deployments.
• Resolve issues arising from patch deployments and update failures.
• Maintain and update patch management documentation.
• Conduct regular audits of patch levels and system statuses.
• Antivirus Management:
• Oversee the deployment and management of antivirus software across all systems.
• Monitor antivirus alerts and respond to potential threats.
• Ensure antivirus definitions are up-to-date and systems are protected.
• Perform regular scans and assessments to identify and mitigate risks.
• Provide reports on antivirus activities and system compliance.

Job Type: Full-time

Pay: ₹160,000.00 - ₹300,000.00 per year

Benefits:

• Health insurance

Shift:

• Rotational shift

Work Location: In person