Chennai, Tamil Nadu, India
Information Technology
Full-Time
Web Spiders
Overview
Job Description
Key Responsibilities :
Key Responsibilities :
- Engage with internal and external stakeholders to gather, analyze, and document business requirements, processes, and workflows.
- Translate business requirements into detailed functional specifications, use cases, user stories, wireframes, and process maps.
- Work with product managers, developers, UX/UI designers, and QA teams to ensure the end solution meets business expectations.
- Lead and facilitate discovery sessions, stakeholder interviews, workshops, and requirements elicitation activities.
- Support product roadmap development, feature prioritization, and sprint planning.
- Prepare and maintain documentation such as BRDs, FRDs, SRS, user manuals, and training materials.
- Conduct gap analysis and impact assessments for new initiatives and changes to existing systems or processes.
- Assist in defining acceptance criteria, validating test cases, and participating in UAT to ensure solution quality and alignment.
- Act as a liaison between business teams and technology teams to clarify requirements and manage scope changes.
- Identify opportunities for business process improvement and automation based on data and stakeholder input.
- Monitor project progress, track deliverables, and support the project manager in communication and reporting activities.
- Bachelors degree in Business Administration, Information Systems, Computer Science, or a related field.
- Strong understanding of SDLC, Agile/Scrum, and Waterfall methodologies.
- Experience working on web and mobile platforms, CRM systems, or enterprise applications is a plus.
- Proficient in creating user stories, process flows, wireframes, and mockups.
- Hands-on experience with tools like Jira, Confluence, MS Visio, Figma, Excel, PowerPoint, or Lucidchart.
- Strong analytical, problem-solving, and organizational skills.
- Excellent verbal and written communication skills with the ability to convey complex concepts clearly.
- Ability to manage multiple tasks, prioritize deliverables, and work independently or Qualifications :
- Certification in Business Analysis (CBAP, CCBA, or PMI-PBA) or Agile frameworks (CSPO, CSM).
- Familiarity with data analytics, reporting tools (e.g., Power BI, Tableau), and basic SQL is a plus.
- Exposure to industry domains such as fintech, healthcare, retail, or SaaS-based products.
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