Overview
*About Senzcraft: *
Founded by IIM Bangalore and IEST Shibpur Alumni, Senzcraft is a hyper-automation company. Senzcraft vision is to Radically Simplify Today's Work. And Design Business Process For The Future. Using intelligent process automation technologies.
We have a suite of SaaS products and services, partnering with automation product companies.
Please visit our website - https://www.senzcraft.com for more details
Our AI Operations SaaS platform – https://MagicOps.ai
Senzcraft on linkedin -> https://www.linkedin.com/company/senzcraft
Senzcraft is awarded by Analytics India Magazine in it’s report “State of AI in India” as a “Niche AI startup”. Senzcraft is also recognized by NY based SSON as a top hyper-automation solutions provider.
About the Role:
What You'll Do:
• Customer-facing: 30% working directly with customers.
• Coding & Integration: 70-80% hands-on technical implementation
•Build & Deploy Solutions: Design, develop, and launch AI agents, integrations,
and automations that connect DevRev with customers' existing tech stacks and
workflows.
•Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through
APIs, webhooks, and real-time communication architectures for seamless data
flow.
• Optimize AI Performance: Apply prompt engineering, fine-tune semantic
search engines, and leverage generative AI techniques to enhance agent
accuracy and user experience.
• Own Data Insights: Write SQL queries, perform data analysis, and build
dashboards to surface insights that drive customer decision-making.
• Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical
demos, and refine solutions based on customer and stakeholder feedback.
• Lead Cross-functional Collaboration: Maintain constant communication loops
with customers, engineering, product, customer success, support, and revenue
teams to ensure alignment.
• Guide Technical Adoption: Learn and master new tools, then guide customers
through critical workflows like code repository integrations and advanced
configurations.
• Travel Ready: Willingness to travel up to 30% for on-site implementations,
technical workshops, and customer engagements.
What You Bring:
• Experience: 4+ years in software development, systems integration, or platform
engineering. Customer-facing experience is a plus.
• Background: Bachelor's or Master's degree in Computer Science, Engineering,
or a related technical field.
• Coding Skills: Strong proficiency in TypeScript/JavaScript, Python, data
structures and algorithms. (Nice to have: Go)
• Applied AI Knowledge: Familiarity with large language models (LLMs), prompt
engineering, frameworks like RAG and function calling, and building evals to
validate agentic AI solutions.
• Integration Expertise: Deep experience with large-scale data synchronization
(one-way and two-way), API integration patterns (REST, GraphQL, webhooks),
and event-driven/pub/sub architectures.
• Cloud & Deployment: Hands-on experience deploying on serverless and edge
platforms (AWS Lambda, Google Cloud Functions) with modern DevOps
practices (CI/CD, containers, observability).
• Data Transformation: Skilled in data mapping, schema alignment, and working
with heterogeneous systems. Understanding of data modeling and graph data
structures.
• Observability: Experience implementing clear logging, actionable error
surfacing, and telemetry to support faster debugging and issue resolution.
• Context-Aware Systems: Familiarity with Model Context Programming (MCP) for
building adaptive, context-aware integrations.
• Problem-Solving: Strong track record triaging and unblocking both technical
and non-technical blockers to keep projects moving forward.
• Documentation: Experience writing concise, well-structured documentation
that supports long-term team understanding and seamless onboarding.
• Communication: Strong written and verbal skills to articulate technical
concepts to engineers, product teams, and business stakeholders.