Applied AI Engineer, Postbot

Who Are We?

Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

Are you excited about AI’s potential? Do you want to work toward the goal of using AI to help millions of developers be more effective at their jobs? At Postman, one of our goals is to create net new developers in the world, and we believe products like Postbot, an AI Assistant for our users, will play a vital role in this journey.

To help us with this, we’re seeking exceptional engineers to join us. As an AI Software Engineer, you will work with a talented team of engineers, researchers, design and Product teams, to design and implement key components on developing and implementing AI-powered products and workflows into Postman’s product.

If you are eager to learn more about how we work, this blog by the Postbot team will help you understand how we build and ship things.

What You'll Do

Generative AI Is Such a New Field That Best Practices And Recommendations Aren’t Fully Developed, So We Can Experiment And Learn a Lot. That Being Said, Here’s What Has Worked For Us So Far

• Use your expertise to help evaluate benchmarks, build new agent architectures, design and manage data pipelines, and run large-scale experiments to ship new features.
• Help integrate product and research by developing prototypes and translating them to production.
• Stay ahead by engaging with the latest machine learning and AI developments. Take part in code reviews, share knowledge, and lead by example to maintain high-quality engineering practices.
• Collaborate with cross-functional teams to deliver product features on time across Postman’s product stack.
• Ship with high intent and work with the team to improve your ability to iterate and ship AI-powered features over time.
  
  

About You

• Are a product-minded engineer (2-5 years+) who has the desire and flexibility to wear multiple hats
• Have experience shipping AI features or building AI infrastructure
• Have knowledge of basic machine learning methods, especially those related to natural language processing and generative models.
• Have the ability to design and run ML research experiments, engineer prototypes, and build infrastructure and tooling for processing data.
• Have a "validate first and perfect later" mentality and are curious about how things work inside the hood.
• Are self-driven, self-motivated, able to work independently and in a team
• Have a background in building and shipping world-class products at scale and have a passion and interest in AI
• Have experience with NodeJS or Javascript is a plus
  
  

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. If you have little ones in your family, the creche allowance can help in supporting your work-life balance. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Noida, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.