Associate_Supply Chain Business Analyst-Digi Ops

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In sourcing and procurement at PwC, you will focus on optimising sourcing and procurement processes to drive cost savings, supplier collaboration, and supply chain resilience. You will work closely with clients to analyse sourcing strategies, identify opportunities for cost reduction and supplier optimization, and develop strategies to enhance procurement efficiency and effectiveness. Working in this area, you will also provide guidance on implementing strategic sourcing frameworks, supplier relationship management, and digital procurement solutions.

Role Description: The business analyst will be working within the Business Process Design

Role

workstream on large scale Business Led Tech Enabled Digital Transformation and System Implementation engagements. This role will act as the link between the client end user and workstream lead and support with the following tasks:

• Business requirements documentation
• Documenting current state and to-be business and technical processes
• Gap analysis between current and to-be state
• Developing functional requirements, user stories and acceptance criteria
• Data cleansing, transformation, analysis and migration
• Performing some user acceptance testing
• Coordinates requirement activities with other project team members, including design, development and testing
• Key participant in working sessions, which determine and document to-be business processes, system interactions, and deliver answers to foundational business questions The business analyst will be working on fast paced projects which require critical thinking and creative problem solving abilities. Due to the ever changing landscape of client industry, digital solutions and stakeholders, the business analyst should be adept at researching progressive systems solutions and evaluating their impacts. The ideal candidate will be an organized individual and skilled planner, expert communicator, personable and open to new ways of working.
  
  

Responsibilities

• Participates in internal and external workshops/meetings; Maintains the minutes of meeting in agreed upon format and level of detail
• Responsible for documenting the decisions, action items and managing the follow ups
• Documents current state business and technical processes
• Documents future state business and technical processes
• Documents functional and non-functional requirements using agreed upon process and tools/templates based on input and direction from SMEs and team business lead
• Documents user stories, acceptance criteria and supports development of test cases / scenarios
• Manage versioning of requirements and updates business requirement artifacts throughout the project lifecycle to enable requirements traceability
• Works with QA team members to ensure full requirements coverage within test cases
• Interacts with developers & QA team members to provide requirements clarifications
• Produces deliverables based on Business SME and Business Lead guidance, including:
  
  

○ Wireframes

○ Process Maps

○ Use cases

○ Business rules

○ Conceptual data definitions

○ Communication materials (as needed)

○ Requirements review materials (as needed)

○ Detailed Functional requirements documentation

○ Non-Functional requirements documentation (with assistance from tech & business arch.)

• Captures, reviews and updates business and system requirements
• Researches change and reports impacts to the rest of the team
• Creates and reviews use cases and activity diagrams
• Captures non-functional requirements
• Develops requirements management plan
• Manages project requirement documents throughout the project lifecycle
• Enforces project requirement standards, templates and methods to complete work
• Works with test team to ensure requirements coverage within test cases
• Works with testing team on defect resolution
• Works with design and development resources to define work requirements including screen and report mock-ups (as needed)
  
  

Preferred Skills & Qualifications

• Understanding of the business enterprise and strategic goals
• Basic familiarity with the technology to be used on the program
• Excellent interpersonal, written and verbal communication skills
• Must be able to work independently and effectively with limited guidance
• Must also be able to work within a defined team structure that requires consistent communication
• Critical thinking and problem solving skills
• Has the ability to quickly understand new technologies and business models and be able to evaluate their relevance to achieving business strategy
• 1-2 years experience (preferably in consulting - tech, operations, procurement & supply chain)
• Knowledgeable and adaptable with one or more SDLC methodologies.
• Facilitation skills; listening; ability to verbally communicate concepts clearly & succinctly.
• Experience in crafting and eliciting measurable requirements
• Bachelor’s degree in Computer Science or Business
• Associate in Information Technology designation
  
  

Why you’ll love PwC We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc.

The most connected firm through activity based working

PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it’s done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritize in-person work, whether it’s in the office or at a client site.