AVP , Software Engineer III – Servicing Apps (L10)

JOB_POSTING-3-70852

Job Description

Role Title: AVP , Software Engineer III – Servicing Apps (L10)

Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.
• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
  
  

Organizational Overview

This role falls under Marketing Technology team within Engineering. We operate at the intersection of marketing technology and engineering, leveraging a variety of SaaS solutions across the value chain to drive enhanced customer engagement, acquisition, and retention. By integrating technology, we create innovative solutions that empower our teams to deliver exceptional results.

Role Summary/Purpose

With ever evolving financial landscape there are wide range of challenges that demand innovative solutions. This role is responsible for designing, implementing and managing highly available and scalable integrations across marketing and various other platforms. Along with development and implementation, the role will be responsible for discovery, exploration and quick learning about SaaS platforms and solutions.

Essential Responsibilities

• Lead the support and development of Payment Applications, including SaaS or COTS solutions.
• Drive Emergency Response Teams (ERTs) and root cause analysis to ensure high availability and reliability for business objectives.
• Identify and implement system improvements and automations through innovation.
• Collaborate with Synchrony and Supplier technical resources and product managers to translate system architecture and product requirements into well-designed software components.
• Participate in software design reviews, code reviews, and provide recommendations to the development team.
• Stay updated on emerging technologies while maintaining proficiency in existing technologies.
• Build and motivate strong technical teams, retaining critical skills.
• Perform other duties and special projects as assigned.
  
  

Qualifications/Requirements

• Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 6 years of experience in Information Technology and in lieu of a degree 8 years of experience in Information Technology
• Minimum 4 years of application development experience.
• Minimum 2 years of experience in designing scalable applications.
• Minimum 6 years of hands-on experience with Java, J2EE, Web Services, and Spring.
• 1+ years of experience in a support role, preferably for SaaS or COTS applications.
• 2+ years of experience in architecting payment and SaaS or COTS applications.
• 3+ years of experience in supporting or developing applications using microservices architecture and cloud technologies such as Spring Boot, PCF, AWS, Maven, BitBucket, GitHub, Jenkins, Angular, Bootstrap, and Splunk.
• 5 years of experience in agile software development practices.
• Strong understanding of SDLC processes and release management.
• Proven analytical and problem-solving skills.
• Excellent oral and written communication skills.
• Willingness to work flexible shift timings to respond to emergencies.
  
  

Desired Skills/Knowledge

• Strong PC skills, Excel, Access, Microsoft Office, PowerPoint One Note.
• Experience with documentation and diagramming tools like Word/Visio/Whimsical etc.
• Highly motivated and demonstrate high level of initiative.
• Passion for technology and self-driven.
• Expertise with continuous integration environments .
• Experience with writing unit, integration, and UI test cases.
• Strong experience with Pivotal Cloud Foundry .
• Knowledge in using Splunk for production support.
• Experience with Database Architecture, Modeling, and familiarity with MySQL & SQL .
• Excellence in technical communication with technical and non-technical peers 
• Excellent interpersonal skills with ability to influence clients, team members, management, and external groups.
• Prior work experience in a Credit Card/Banking/Fin Tech company.
  
  

Eligibility Criteria: Minimum 6+Years of experience mentioned in “ Required Skill/Knowledge” with a Bachelor’s Degree or equivalent. In Lieu of degree , minimum of 8 years of experience required.

Work Timings : 2 PM – 11 PM IST( Suggested)

(This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.)

For Internal Applicants

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal, PIP)
• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
• L08+ Employees can apply
  
  

Grade/Level:10

Job Family Group

Information Technology