Gurugram, Haryana, India
Information Technology
Other
Wipro Limited
Overview
Skill Category
Job description
Tools
Technical skills
Ability to build custom Docker images using Dockerfile, debug running Docker containers, integrating Docker with CI/CD pipelines
Docker
Ability to setup and manage a Kubernetes cluster, deploy applications on a Kubernetes cluster, knowledge of best practices
Kubernetes/Helm charts
Work with Ingress controllers, service discovery, load balancers, automate deployments using Helm charts
Ability to write and debug automation code/scripts, integrate third-party libraries in the code/script
Any 2
Python / Shell / Linux / Unix / Groovy / Java / Powershell / Golang
Python / Shell / Linux / Unix / Groovy / Java / Powershell / Golang
Ability to write & debug complex infrastructure configurations, integrate with CI/CD pipelines
Any 1
Ansible / Terraform / infra - Puppet / Github / OpenShift / Open tofu
Ansible / Terraform / infra - Puppet / Github / OpenShift / Open tofu
Experience with large scale deployments using infrastructure-as-a-code, knowledge of best practices.
Design and implement Azure App Service Apps and Azure Functions.
Azure DevOps
Implement and manage Azure Load Balancer, Traffic Manager, VPN, and ExpressRoute
Ability to implement/debug CI/CD on Azure platform using Azure Pipelines (or integrating with other CI/CD tools),automate testing using Azure Test Plans
Manage complex projects using Azure Boards and use Azure Repos for advanced code management.
Experience in configuring/managing AKS, including deploying applications on an AKS cluster
Ability to scale Azure DevOps for large teams and projects, knowledge of best practices in Azure DevOps
Non-technical skills
Working experience in Agile methodologies (e.g. Scrum, Kanban, SAFe)
Any 1
JIRA, ADO
JIRA, ADO
Ability to do rapid troubleshooting of issues along with Root Cause Analysis
Team player with positive attitude
Good communication skills
Role Purpose
The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes
Do
- Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications
- Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring
- Manage the IT infrastructure as per the requirement of the supported software code
- On-board an application on the DevOps tool and configure it as per the clients need
- Create user access workflows and provide user access as per the defined process
- Build and engineer the DevOps tool as per the customization suggested by the client
- Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure
- Leverage and use tools to automate testing & deployment in a Dev-Ops environment
- Provide customer support/ service on the DevOps tools
- Timely support internal & external customers on multiple platforms
- Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT
- Ensure adequate resolution with customer satisfaction
- Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
- Troubleshoot and perform root cause analysis of critical/ repeatable issues
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Dev Ops Lead Engineer/ Project Manager
Regular reporting & updates
Application teams/ owners, application developers, release managers
For end to end Continuous Integration, Continuous Deployment & Monitoring
External
Clients
To provide optimal support from time to time
Display
Lists the competencies required to perform this role effectively:
- Functional Competencies/ Skill
- Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Competent
- Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert
- Technical knowledge - knowledge of various DevOps tools, customization and its implementation at the client site - Expert
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.
- Behavioral Competencies
- Execution Excellence
- Passion for Results
- Confidence
- Client centricity
- Formulation & Prioritization
Deliver
No.
Performance Parameter
Measure
1.
Continuous Integration, Deployment & Monitoring
100% error free on boarding & implementation
2.
CSAT
Timely customer resolution as per TAT
Zero escalation
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