Business Advisory Analyst

Overview

Skill required: Insurance Services - Group Life Insurance
Designation: Business Advisory Analyst
Qualifications:Bachelor of Arts
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned to our insurance vertical which is focused on helping clients with their operations & investment portfolios. The Insurance team helps clients and organizations transform their insurance operations into a digital, cost-efficient, agile operating model that helps drive sustainable growth and redefine customer experience. This team provides expertise in the areas of employee benefits, life and annuity, property and casualty and retirement services.The Insurance team focuses on developing and delivering solutions related to insurance or assurance-contracts between policy owners and insurers. The team works in the area of insurance where they process all electronic business throughout the year including open enrollment, new?hires, newly eligible, qualified events.? Supports electronic sales solutions through the management of all aspects?of processingOpen Enrollment file processing Maintenance file processing Test-ready Open Enrollment file / Successfully processed file Maintenance File / Successfully processed?maintain?file Ability to perform under pressure Detail orientation Ability to work well in a team Ability to handle disputes Ability to meet deadlines Understand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner Clearly communicate team goals and deliverables and keep the team updated on changes Coach team members and provide the first level advice on procedures/methods Solve increasingly complex problems & effectively delegate to develop and groom team members for succession planning Maintain client relationships interface through regular connects and emails
What are we looking for? • Knowledge and understanding of the voluntary benefit enrollment process • Strong inter-personal/Communication skills • Excellent knowledge of MS office • Strong internet and computer literacy skills • Trend Analysis and reporting • Critical problem solving and issue resolution • Behaviors key to the success of this position are: • Continuous process improvement focus • Motivation • Teaming and collaboration • Ability to Plan and Prioritize • Analytical thinking • Adaptability • Relationship Partnering with other support functions • Meticulous & detail oriented • Speed of execution Relationship Partnering with other support functions• Meticulous & detail oriented• Speed of execution
Roles and Responsibilities: Open Enrollment file processing Maintenance file processing Test-ready Open Enrollment file / Successfully processed file Maintenance File / Successfully processed?maintain?file Ability to perform under pressure Detail orientation Ability to work well in a team Ability to handle disputes Ability to meet deadlines Understand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner Clearly communicate team goals and deliverables and keep the team updated on changes Coach team members and provide the first level advice on procedures/methods Solve increasingly complex problems & effectively delegate to develop and groom team members for succession planning Maintain client relationships interface through regular connects and emails Understand client priorities and problems & help translate actions for the team Use innovation to identify opportunities to optimize processes, decrease costs and increase client value Use data analytics and story-telling techniques to enhance the client journey