Business Advisory Analyst

Overview

Talent & HR - Employee Data Process Design

Designation: Business Advisory Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent & HR Process involves managing the recruitment, development, and retention of employees. This includes overseeing hiring, onboarding, training, and performance evaluations. The goal is to ensure a skilled and motivated workforce. Responsibilities also include developing HR policies, handling employee relations, and ensuring compliance with labor laws. This role is essential for building a strong and effective team. The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.

What are we looking for? "

• Read, understand and analyze client process as per the business rules as a subject matter expert.
• Execute the process accurately and timely as a hands-on processor.
• Master the given process and help the team members to overcome process related queries
• Escalate issues and seek advice when faced with complex issues/problems.
• Pay close attention to quality of written and verbal English skills within Team.
• Creates a logical plan, realistic estimates and schedule for an activity or project segment.
• Ensure LWI’s are followed and updated regularly and train the team members on process updates.
• Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
• Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control.
• Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
• Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.
• Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.
• Plan proper allocation of work.
• Support Team lead / Manager with Daily stats / reporting and MOS.
• Enrich team members with a clear sense of direction and understanding of each other’s responsibilities.
• To be available on the floor through the day to resolve process related issues.
• Participate in Team building activities.
• Complete training need analysis for the team on timely manner through quality reports and knowledge tests
• Create effective QC and Audit mechanism within process to ensure delivery on SLA’s.
• Assist in training/educating HRO personnel on learning and acquired skills in process.
• Assist client with Admin activities (especially Document Mgmt) related to onboarding / People movements and benefits administration.
• Support Client with the Admin activities related to Performance mgmt.
• Ensure Customer Satisfaction
• Ensure and maintain the security and confidentiality of client data. Roles and Responsibilities:
• In this role you are required to do analysis and solving of lower-complexity problems
• Your day to day interaction is with peers within Accenture before updating supervisors
• In this role you may have limited exposure with clients and/or Accenture management
• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
• The decisions you make impact your own work and may impact the work of others
• You will be an individual contributor as a part of a team, with a focused scope of work
• Please note that this role may require you to work in rotational shifts