Business Analyst - RPA

POSITION SUMMARY
Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD) Global ERP organization is as a key building block of ZTD comprising of enterprise applications and systems platforms.

Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India.

At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare.

* Support the analysis, documentation and implementation of RPA solutions
* Contribute to process design and process optimization
* Closely work with stakeholders to understand business needs and assess feasibility for automation

POSITION RESPONSIBILITIES

Percent of Time

Collaborate with stakeholders to analyze, understand, and document business requirements related to process automation. Additionally, ensure alignment of requirements to user expectations through the duration of the project. 50%

Create and maintain comprehensive documentation.
* Process definition documents
* Test plans / test cases
* Business models
* User guides 30%

Practice Agile framework.
* Scrum updates
* JIRA boards
* Impediment identity and resolution
* Project tracking
* Change management principles 20%

ORGANIZATIONAL RELATIONSHIPS
Cross-functional teams includes but not limited to Project Managers, Functional / Technical SMEs, Developers, Product Owners, Compliance Specialists, Zoetis Business Owners, Managed Service Providers.

EDUCATION AND EXPERIENCE
* Bachelor's degree in business administration, information systems, or related field with a technology discipline.
* 1-2 years of experience in a similar role supporting business analysis or process automation.
* Solid understanding of key concepts related to Software Development Lifecyle (SDLC), Digital Transformation, and project management.
* Excellent communication, interpersonal and writing skills.
* Demonstrated analytical and problem-solving skills with attention to detail.

TECHNICAL SKILLS REQUIREMENTS

Required:
* Automation tools: Primarily UiPath Suite (Orchestrator, UiPath Studio)
* Project management platforms: Altassian tools such as Jira and Confluence
* ERP Systems: SAP portfolio

Preferred:
* A fundamental knowledge of industry-leading technologies and concepts can be beneficial (Automation Anywhere, Microsoft Power Platform, GenAI, Document Understanding, Agentic Automation, Python, VBA, Power Automate, APIs)
* Experience with version control systems (e.g., GitHub)
* Knowledge of Agile software development methodologies.
* Familiarity with cloud computing platforms such as AWS, Azure

PHYSICAL POSITION REQUIREMENTS

Availability to work between 1pm IST to 10pm IST hours (minimum 3 hours of overlap with US ET Time zone)

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

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