Business Analyst

Overview

Key Responsibilities:

· Business Requirements Gathering:

o Engage with stakeholders to understand business needs, objectives, and challenges.

o Gather, document, and analyse business requirements and ensure alignment with the project's goals.

o Lead and facilitate workshops, interviews, and requirement gathering sessions with internal teams and clients.

· Process Improvement & Documentation:

o Analyse existing business processes, identify inefficiencies, and suggest process improvements.

o Document functional and technical specifications in a clear and concise manner.

o Create use cases, user stories, and process flow diagrams for stakeholders and development teams.

· Solution Design & Implementation:

o Collaborate with IT teams to translate business requirements into technical solutions.

o Assist in the design of IT systems, ensuring they meet business objectives and improve operational efficiency.

o Participate in system testing and validation to ensure alignment with business requirements.

· Stakeholder Management & Communication:

o Serve as a liaison between business users, technical teams, and management.

o Present findings, reports, and recommendations to senior leadership and project stakeholders.

o Ensure clear and consistent communication across project teams and with clients.

· Data Analysis & Reporting:

o Analyze business data and performance metrics to identify trends, risks, and opportunities.

o Generate reports and dashboards to monitor business performance and project progress.

· Change Management & Training:

o Assist in managing change within the organization by preparing training materials and conducting user training sessions.

o Support the deployment and adoption of new solutions and technologies.

· Project Coordination & Delivery Support:

o Work closely with project managers to track project timelines, deliverables, and budgets.

o Monitor project progress and help resolve issues related to scope, timelines, and quality.

o Provide insights and recommendations to improve project delivery efficiency.

Required Skills & Qualifications:

· Bachelor’s degree in Business Administration, Computer Science, Information Technology, or related field (Master's degree preferred).

· 4-10 years of experience as a Business Analyst preferably in the IT/Software industry and including at least 2-3 years in IOT/ telematics/ GPS software development/ Ed Tech.

· Strong understanding of business analysis methodologies, tools, and best practices (e.g., Agile, Waterfall).

· Proficiency in business analysis documentation, including Business Requirements Documents (BRDs), Functional Specifications, and Use Cases.

· Experience in data analysis, reporting, and visualizations using tools like Excel, Power BI, or Tableau.

· Excellent communication, interpersonal, and presentation skills.

· Strong problem-solving and analytical thinking abilities.

· Knowledge of enterprise software solutions (ERP, CRM) is a plus.

· Familiarity with software development lifecycle (SDLC) and IT project management practices.

· Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

Nice to Have:

· Experience with project management tools like Jira, Confluence, or Trello.

· Knowledge of automation tools or business intelligence software.

· Understanding of cloud technologies and digital transformation initiatives.

Why Join Us?

At Norq, we offer an exciting work environment that encourages growth, innovation, and collaboration. We provide competitive salaries and ample opportunities for career advancement. As a Business Analyst, you will play a pivotal role in shaping our solutions and contributing to the success of our clients.

How to Apply:

Please submit your resume along with a cover letter highlighting your relevant experience and why you are the ideal candidate for this role to Minu Prashanth at careers@norq.in.

Job Type: Full-time

Pay: Up to ?80,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Performance bonus

Education:

• Diploma (Preferred)

Experience:

• Business analysis: 3 years (Required)

Work Location: In person

Expected Start Date: 01/02/2025