Free cookie consent management tool by TermsFeed Business Analyst | Antal Tech Jobs
Back to Jobs
13 Weeks ago

Business Analyst

decor
Information Technology
Full-Time
Accurate Background

Overview

When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.

As a Business Analyst (Onboarding Professional) at Accurate, you will work with new customers to accurately gather client requirements and train them in their final setup.

This Role Is for You If:
You are a customer relationship manager, capable of communicating and translating technical to business-level conversations.
You can easily gain an in-depth understanding of customer challenges and can lead their project in a highly consultative and proactive manner.
You work well with cross-functional teams to solve problems and provide ideal solutions to achieve customer objectives.
You should negotiate with internal and external stakeholders to keep projects progressing and meet targeted timelines.
You strive to deliver accurate solutions to customers in an optimal timeframe.
You want to be a part of a fun team, while still being able to manage your own projects independently.

Key Responsibilities:

  • In this role, you will manage the onboarding efforts for new client accounts. Projects can include an integration with an applicant tracking system to order and/or view the results of background investigations.
  • Project manage across other departments, customer contacts, and third parties, to ensure all aspects of the onboarding project meet expectations.
  • Own the full onboarding cycle from deal signed until go-live, including post-production support.
  • Set realistic expectations with client and team members to keep the project on task and meet deadlines.
  • Understand client requirements, system capabilities, and be able to translate and communicate accordingly.
  • Analyze the information/documents/requirements gathered for accuracy and determine if all criteria have been received to configure their account.
  • Assist customers with reported issues, troubleshooting, solutions and testing.
  • Train customers in their full end-to-end account setup.
  • Lead and contribute to team projects to develop, improve, and scale our onboarding processes.

Skills and Qualifications

  • 3+ years' experience working with clients in a client-facing role with a track record of top performance.
  • Proven project management experience.
  • Ability to understand and explain complex or technical solutions in a straightforward way to clients.
  • Strong critical thinking skills, including the ability to identify opportunities for process improvement.
  • Ability to recognize trends or repeated user-facing issues and identify scalable solutions.
  • Effective communicator and comfortable interacting with different teams, positions, and customers.
  • Self-Starter, ability to work independently and get things done.
  • Continually stays organized to manage multiple projects and fluctuating workload.
  • Takes initiative and exhibits flexibility to changing requirements or priorities.
  • Experience with Microsoft Office Suite required.
  • Familiarity with applicant tracking systems (ATS) a plus.
  • Background Screening experience a plus.
  • Knowledge of SQL and databases a plus.
  • Educational Qualifications: - Graduate/Postgraduate
The Accurate Way:

We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.

Take ownership.

Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.

Be open.

Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.

Stay curious.

Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.

Work as one.

Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.

About Accurate Background:

Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.

Special Notice:

Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com.

  • Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts.
  • Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format.
  • Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
Share job
Similar Jobs
View All
11 Hours ago
SAP Functional Architect
Information Technology
  • 4000000,00,000 - 4500000,00,000 INR - Annual
  • 12 - 15 Yrs
  • Bangalore, Chennai
We are seeking an experienced SAP Pre-Sales Architect with a strong functional background and deep expertise in at least one SAP functional area. The ideal candidate will have extensive knowledge of cross-module integrations and a proven track record...
decor
13 Hours ago
SDE
AI & Machine Learning Advancement
  • 4 - 8 Yrs
  • Bangalore
We are seeking a highly skilled and motivated Data Engineer to join our dynamic AI/Analytics team.  More specifically, you will responsible for: 4 + Years of track record of relevant work experience and a computer Science or related technic...
decor
15 Hours ago
Product Technical Architect - InsurTech SaaS
Information Technology
  • 50,00,000 - 60,00,000 INR - Annual
  • 12 - 18 Yrs
  • Hyderabad
Summary role description: Hiring for a Product Technical Architect (Node.js) for a global InsurTech SaaS platform provider. Company description: Our client is a Silicon Valley HQ, venture-funded, tenured provider of the Ins...
decor
1 Day ago
Technical Business Analyst_Director _Business Analysis
Information Technology
  • Bangalore, Karnataka, India
Technical Business Analyst - Director - Software EngineeringProfile DescriptionWe’re seeking someone to join our team as (Director) Technical Business Analyst Will work on technical and functional analysis of platforms/applications and documentation...
decor
1 Day ago
Senior Software Engineer - Ruby on Rails
Information Technology
  • Bangalore, Karnataka, India
Job DescriptionOur team is responsible for the core User model for Zendesk. The team’s mission is to optimize the in-product, customer and developer experience for representing our customers’ Users at Zendesk.This role will be joining our team based...
decor
1 Day ago
Data Engineer
Information Technology
  • Bangalore, Karnataka, India
Project Role : Data EngineerProject Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract, transform and load) processes...
decor
1 Day ago
Mainframe z/OS System Administrator
Information Technology
  • Bangalore, Karnataka, India
Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to...
decor
1 Day ago
Test Engineer - L3
Information Technology
  • Bangalore, Karnataka, India
Job description:Job Description Role PurposeThe purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrume...
decor

Talk to us

Feel free to call, email, or hit us up on our social media accounts.
Social media