Business Analyst

Overview

▪ Collaborate with stakeholders to gather and document business and functional requirements.

▪ Define and analyze business processes, workflows, and system integrations.

▪ Develop user stories, process flows, wireframes, and use case diagrams.

▪ Leverage BPM tools (Appian, Pega, IBM BPM, Camunda, etc.) to design, automate, and optimize business processes.

▪ Analyze existing workflows and suggest process improvements to enhance efficiency.

▪ Ensure BPM solutions align with industry best practices and business goals.

▪ Act as a bridge between business and technical teams, ensuring alignment on objectives.

▪ Prepare detailed documentation, including Business Requirement Documents (BRD), Functional Specifications, Process Models and UAT/Production Release Documents.

▪ Conduct impact analysis and feasibility studies for new initiatives.

▪ Work with QA teams to define test cases and validate business requirements.

▪ Assist in UAT (User Acceptance Testing) and support issue resolution.

▪ Monitor key business metrics and process performance using BPM analytics.

▪ Lead limited change management initiatives associated with process redesign and implementation, ensuring stakeholders are informed and prepared for changes.

▪ Stay updated with the latest BPM tools and industry trends.

▪ Recommend innovative solutions to improve business process automation.

▪ Conduct training and knowledge-sharing sessions for stakeholders.

Qualifications:

▪ Bachelor’s or master’s degree in business administration, Education Management, Information Systems, or a related field.

▪ At least 5-6 years of proven experience in business analysis, with substantial experience in business process management, preferably within the education sector.

▪ Strong analytical, problem-solving, and data analysis skills.

▪ Excellent communication and interpersonal skills, capable of working effectively across diverse teams.

▪ Certification in Business Process Management (i.e., BPM) or Business Analyst is advantageous

▪ Hands-on experience in Agile (Scrum/Kanban) methodology.

▪ Knowledge of SQL, API integrations, and system architecture is a plus.

Job Types: Full-time, Permanent

Pay: ₹1,200,000.00 - ₹1,500,000.00 per year

Experience:

• job: 5 years (Required)

Work Location: In person