Business Analyst

SKILLS

'- Strong analytical skills with proficiency in data analysis tools.- Excellent communication and presentation skills to convey insights effectively.- Ability to manage multiple tasks and prioritize in a fast-paced environment.- Strong problem-solving skills and attention to detail.- Familiar with various reporting tool such as Google data studio, Google Sheet, Tableau

Responsibility

'- Analyze the end-to-end processes to identify inefficiencies and recommend enhancements.- Generate actionable insights and provide recommendations to improve team performance and meet SLAs.- Create detailed reports, dashboards, and presentations for management and stakeholders.- Work closely with internal teams and stakeholders to understand requirements and ensure alignment with business objectives.    

Experience

BPO experience in data analytics in Tech industry

Bachelor’s degree in Business Administration, Operations Management, Data Analytics, or a related field.

Individual contributor

Mandatory Skills: WFM (Ops) .

Experience: 3-5 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.