Business Analyst

Role: Business Analyst

Job Title: Senior Manager / Chief Manager

Work Experience: 3 years +

Education: B.Sc / BE / MCA

Department: Special Projects

Work location: Goregaon (East), Mumbai

This role acts an interface between Business/Operations and Technology vendors to drive the resolutions on new products, defects and change request or new functionality, help business/Operations implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners: Business case, CBA, requirement gathering, assistance in UAT, implementation, Project Management.

Key Challenges for the role

· Understanding business’ change needs, assessing the business impact of those changes, capturing, analysing and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders.

· Requirement gathering from Ops, Sales, Legal & Compliance, which clearly state the business needs and align with business processes.

· Preparation of Business Requirement documents and test cases

· Translating business requirement into product/process/system specification.

· Liaison with other colleagues in IT to collectively fulfil the system delivery responsibilities on project, that have cross-functional inter-linkages

· Implementation of new releases and automation of existing applications

· Perform UAT and obtaining sign off from stakeholders for movement to Pre-Production and Production environments of relevant systems/applications

· Interface between Business and Technology vendors to drive the resolutions on new products, defects and change request or new functionality

· Good interpersonal and communication skills with ability to build productive relationships across the participants in the system

· Creating a process oriented culture by standardizing processes and documenting the same by way of standard operating procedures

· Regular update to stakeholder and senior management on projects