Business Analyst

Description

Who we are :

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, Gotogate & Flightnetwork and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay.

Position Summary

As a Sales Business Analyst you will play an important role in optimizing flight content and fare combinations. All with the purpose to enhance customer/partner satisfaction and boost company revenue. With a great understanding of industry systems and fare structures, you'll analyze data trends and monitor key performance indicators in order to take appropriate business decisions. In addition you will have a proactive approach to propose and drive solutions regarding improving quality, profitability and our solutions.

Your ability to interpret complex data, stakeholding initiatives from concept to implementation, and communicate effectively across diverse, often virtual teams will help you succeed in your role. This role demands a proactive mindset, problem-solving capabilities, and a passion for delivering impactful business outcomes in a fast-paced, collaborative environment.

Job Responsibilities

• Strong industry knowledge with in-depth understanding of fares and familiarity with various provider systems commonly used within the travel industry.
• Proven analytical skills and a business-oriented mindset to identify opportunities for improving booking flow quality and maximizing profitability.
• Problem-solving abilities with a talent for connecting analytical insights to practical, actionable solutions.
• Experience in developing and presenting business solutions, as well as leading initiatives from analysis through to successful implementation.
• Proactive and self-driven, with a "can-do" attitude and a commitment to delivering high-quality results in a fast-paced environment.
• Ability to identify and capitalize on opportunities in complex scenarios, with a focus on delivering measurable business outcomes.
• Excellent communication and collaboration skills, particularly in cross-cultural and virtual team environments.
• Comfortable working with colleagues from diverse nationalities and backgrounds, fostering a positive and inclusive team culture.
  
  

Requirements

• 5+ years of Analytical experience
• 2-3 years of GDS + Fare filing + NDC experience
• Bachelor’s degree and/or studies preferably in Science, Technology, Engineering, Mathematics.
• Excellent command of the English language.
• Advanced experience with MS office (especially Excel)
• Preferred experience in any analytical tool (Looker, Qlik, PowerBI)
• Data driven approach along with strong critical, analytical and investigation skills.
• Monitor system quality and key business performance indicators (KPIs) on a daily basis to ensure operational excellence.
• Analyze large datasets to uncover trends, patterns, and actionable insights aimed at improving content quality and optimizing revenue.
• Identify and propose opportunities for process improvements, contributing to ongoing optimization and efficiency initiatives.
• Utilize a data-driven approach to identify growth opportunities and drive sales, particularly by enhancing content quality and optimizing the booking flow.
• Create and deliver compelling presentations to both external clients and internal stakeholders, clearly communicating analytical findings and recommendations.
• Coordinate with cross-functional stakeholders across the company to support the development and successful deployment of new functionalities.
• Provide ad-hoc analytical support to guide strategic decision-making and address business needs as they arise