Business Analyst

Meet the Team

Cisco Services is an award-winning organization that supports thousands of critical networks around the world every day. Our outstanding people, processes, systems, and capabilities are at the core of enabling and accelerating customer success. The CX Finance finance team is composed of dedicated, hardworking people who work in an empowered collaborative environment.

Your Impact

As a Business Analytics Developer on the CX Finance Team (WW Services FP&A) you will work on projects and initiatives aimed at optimizing CX Profitability through managing Discount, protecting margin, and growing ARR. You will provide critical insights to the Deal Assurance Teams & Deal Approvers to "make the best deal possible" for nonstandard CX deals (new & renew). This role is a technical role requiring the ability to manage large data sets, perform deep analysis, and identify opportunities for process optimization. The Business Analytics Developer plays a key role in turning data into information.

Responsibilities will include:

• Defining business requirements, researching & developing business rules, identifying constraints, and creating project plans
• Exploring & Preparing Data [query, test, cleanse, format, merge, overlay]
• Management of schema & databases; Data Processing involving complex logic and/or multiple joins.
• Engaging with stakeholders & collaborators to gain contextual knowledge, learn nuanced details for specific deals & accounts, as well as their user stories, in order to incorporate their feedback into the business analytics process
• Applying analytical models toward a business outcome [scorecards, alerts, statistics & drill-downs, root cause, forecasting, scenario analysis, simulation]
• Communicating results and providing recommendations (through reports, presentations, & dashboards) in a manner that integrates analyses into business decisions
• Managing communications through internal collaboration platforms & tools
  
  

Minimum Qualifications

• Bachelor’s degree in Finance, Computer Science, or a related field
• 2 - 4 years of experience in a data & business analytical role
• Experienced in creating advanced queries in SQL (required)
• Proficient in Python scripting (required)
• Expert knowledge of relational databases (required)
• Knowledge of creating calculated fields in DAX (preferred)
• Proficient in MS Excel (pivot tables, VLOOKUPs, etc.) with the ability to manipulate, extract, analyze, and report large data sets
• Experience building dashboards with BI tools such as Power BI
• Understanding of SAP Business Objects [FinBI required] & data platform such as Snowflake
• Understanding of financial concepts & statistical models
• Strong verbal and written communication skills
  
  

Why Cisco

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.